Restaurant & Retail Manager
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Job Location:
New York City, NY - USA
Yearly Salary:
USD 62593 - 78266
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About Ghirardelli
Are you ready to make your mark in one of the most iconic landmarks of New York City Were seeking an enthusiastic and dynamic Store Manager to lead the launch and management of our new store in the legendary Empire State Building!
Join the Ghirardelli team!
Scope of Responsibilities
The General Manager is most directly responsible and accountable for all aspects of managing our store and upholding the high standards of the Company and its reputation. The General Manager ensures that the store operates in a way that delivers excellent customer service maximizes financial return and fosters an environment that makes Ghirardelli a great place to work for our employees.
General Management
- Ensures the well-being of store and its employees through effective management of safety and risk including prevention escalation and response
- Effectively and timely communicates with all levels of the organization by following company standards of team-building recognition and professionalism
- Works closely with store personnel store and division management teams and Ghirardelli corporate liaisons such as human resources finance and payroll
- Actively operates with excellence maximizing sales driving opportunities and actively planning to increase effectiveness within the store
Restaurant and Retail Operations
- Establishes and effectively prioritizes daily store activities
- Upholds the values of exemplary customer service by modeling behavior and leadership
- Monitors sales and labor cost issues on a daily basis with a goal to maximize profitability without sacrificing customer service
- Responds in a timely manner to all escalated customer service issues
- Maintains high standards of cleanliness food/product safety and branding requirements
- Properly uses POS system in all its functionality including payroll inventory management cost of goods sold gross profit and customer service
- Works in tandem with regional manager to establish store plans that are attainable and growth-oriented
- Works in conjunction with regional manager and finance department to establish profit and loss for the store
- Maintains inventory levels at optimum efficiency through order placement via vendors and appropriate corporate personnel
People Management
- Performs payroll scheduling interviewing selection in-service training and separation management in conjunction with the human resources and payroll departments
- Develops store personnel especially the management team using coaching mentoring and empowerment practices
Specific Knowledge & Skills
- High school diploma or GED required Associate or higher degree preferred especially with culinary or managerial emphasis
- 3years of related experience in the restaurant or retail field at a managerial level
- Prior experience at a high-volume casual dining establishment in a general manager or regional manager role preferred
- High school diploma or GED required Associate or higher degree preferred especially with culinary or managerial emphasis
- 3years of related experience in the restaurant or retail field at a managerial level
- Prior experience at a high-volume casual dining establishment in a general manager or regional manager role preferred
Other Job Requirements
- Occasional to Constant Repetitive Fine Manipulation (keyboarding ten key writing)
- Rare to Occasional Simple Grasping
- Rare to Occasional ability to lift and carry up to 50 pounds
- Occasional to Constant Sitting
- Occasional to Constant Walking
- Occasional to Constant Standing
- Rare to Occasional twisting of the neck and waist
- Rare to Occasional Reaching at or below the Shoulder level
- Ability to travel to various locations across the country
- Occasional to Frequent usage of verbal communication equipment (telephone radio cellular)
- Rare to Occasional Squatting/Bending/Stooping/Stretching
Salary range: $62593 - $78266 annually
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Labor Cost Analysis
- Hospitality Experience
- Cost Management
- Assistant Manager Experience
- Management Experience
- Profit & Loss
- Computer Literacy
- Leadership Experience
- P&L Management
- Restaurant Management
- Retail Management
About Company
Ghirardelli chocolate has been making life a bite better since 1852. Delicious gourmet chocolate, gifts and recipes at our online chocolate shop and in-stores. Shop Today!
