Training & Onboarding Coordinator

• Health insurance
• Opportunity for advancement
• Paid time off

• Serve as the primary point of contact for all new franchisees throughout onboarding and early-stage training
• Guide franchisees through a structured onboarding plan covering systems setup operations branding compliance and training requirements
• Host weekly virtual check-ins with franchisees to review progress answer questions and clarify next steps
• Track onboarding and training milestones following up on outstanding tasks or requirements
• Ensure all pre-launch deliverables are completed on schedule including background checks insurance licensing vendor setup and training registration

• Collaborate with the Training Department to plan and execute monthly in-person training weeks
• Coordinate training schedules agendas timelines and session logistics
• Assist with organizing training materials resources and documentation
• Support on-site training execution as needed to ensure a smooth and professional experience

• Manage onboarding-related vendor accounts and setup processes including CRM communications platforms uniforms fleet wraps insurance and technology tools
• Act as the central liaison between franchisees and vendors to ensure timely accurate setup and issue resolution
• Maintain vendor onboarding kits documentation expectations and setup timelines

• Coordinate travel arrangements lodging meals and on-site schedules for in-person training events
• Communicate logistical details clearly to franchisees and internal team members
• Ensure training events are well organized professionally executed and franchisee-ready

• Partner with Franchise Development to initiate onboarding immediately upon franchise signing
• Coordinate closely with the Director of Training & Development to transition franchisees into formal training
• Maintain clear handoff plans with Regional Directors for launch support and ongoing field coaching
• Track and update onboarding systems and training status in internal tools and dashboards

• Evaluate and continuously refine the onboarding and training journey for efficiency clarity and scalability
• Identify opportunities for automation SOP development and process standardization
• Gather franchisee and internal feedback to improve onboarding training delivery and system usability
• Provide feedback to the Training Department on recurring franchisee questions challenges or improvement opportunities

• Timely and complete franchisee onboarding and training completion
• Successful setup and activation across required platforms and vendors
• Franchisee satisfaction with onboarding and training experience
• Internal team satisfaction with onboarding and training handoffs

• 2 or more years of experience in training coordination onboarding operations or a related role
• Strong organizational and project management skills with high attention to detail
• Excellent written and verbal communication skills
• Comfortable leading group meetings and working directly with franchisees and external partners
• Ability to manage multiple priorities in a fast-paced deadline-driven environment
• Proficiency with scheduling tools video conferencing platforms and standard office software
• Ability to travel 25-40% of the month nationwide

• Experience working in a franchise or multi-unit business environment
• Background in training education or adult learning programs
• Experience coordinating events travel or logistics

• Highly organized and proactive
• Strong follow-through and accountability
• Collaborative and cross-functional mindset
• Professional supportive and franchisee-focused

Rolling Suds is a company that takes pride in delivering top-quality power washing services to both residential and commercial clients. With over 30 years of experience in the industry we have built a strong reputation and a loyal customer base. We believe that our success is due to the relationships we have cultivated with our clients our unwavering commitment to reliability and our reputation for excellence. At Rolling Suds we take a customer-first approach and we are always looking for team members who share our values and commitment to providing exceptional service. If youre interested in joining our team and becoming a part of a company that values hard work dedication and excellence then we invite you to explore our career opportunities today.

At Rolling Suds we invest heavily in our team members and provide extensive training and support. We believe in creating a culture of excellence where employees are encouraged to develop their skills and take pride in their work. Whether youre a seasoned professional or just starting out we offer opportunities for growth and advancement. Our team members are given the tools and resources they need to succeed and we believe in recognizing and rewarding hard work and dedication. Join our team and become a part of a supportive and positive work environment that allows you to thrive.

^{This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Rolling Suds Corporate.}