MHS GENESIS Application Support Analyst

Job Family:

Travel Required:

Clearance Required:

What You Will Do:
Guidehouse is seeking a MHS GENESIS Application Support Analyst to support the Defense Health Agency (DHA) by developing maintaining and delivering advanced analytics across Health Data Intelligence (HDI) and Oracle analytics platforms. This role focuses on back-end revenue cycle data extracts financial and compliance reporting and uncovering data-driven insights that support Revenue Cycle Modernization and Innovation (RCMI) initiatives.

The ideal candidate combines advanced technical skills (Vertica SQL analytics database engineering) with deep domain expertise in healthcare revenue cycle management (RCM). This analyst will play a critical role in supporting DHA leadership by developing reporting capabilities across MHS Data Systems including across the HDI platform.

Responsibilities of this role are as follows to include but not limited to:

• Investigate triage and help resolve application/data issues impacting revenue cycle registration patient access and scheduling workflows.

• Develop maintain and optimize CCL/Discern queries and reusable extracts to support analytics and operational reporting within MHS GENESIS systems.

• Conduct back-end configuration reviews and diagnostics to identify root causes affecting billing claims or encounter workflows and coordinate durable remediation.

• Use CCL SQL Tableau Power BI Python SAP BO and other analytics tools to extract analyze and interpret financial and operational data across MHS data platforms.

• Develop optimize and maintain Vertica SQL queries view and reusable datasets supporting revenue cycle analytics (billing collections denials A/R).

• Monitor and support the development of KPIs across Revenue Cycle Initiatives

• Partner with clinical coding billing IT and finance teams to ensure integrated revenue cycle operations.

• Collaborate with system administrators to ensure the EHR supports required business processes.

• Serve as a liaison between Guidehouse DHA and MTF operational stakeholders.

• Produce professional deliverables: analytic readouts executive summaries methodology documentation and data dictionaries for cross-DHA collaborations.

• Perform data validation lineage analysis and quality checks across federal data sources to ensure analytical accuracy and audit readiness.

• Participate in support testing and validation for analytic releases.

• Investigate and help resolve user-reported issues related to charge capture billing edits registration errors or data discrepancies.

• Conduct system impact assessments and work with Oracle Health/Cerner CDAO and RCMI technical teams to implement fixes.

• Support upgrades interface changes testing and release validations; communicate operational impacts to stakeholders.

• Participate in ITSM processes (incident problem change management).

What Would Be Nice To Have:

What We Offer:

Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical Rx Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity EmployerProtected Veterans Individuals with Disabilities or any other basis protected by law ordinance or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

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