Teardown Solutions Specialist

Fort Lauderdale, FL - USA

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

GA Telesisis a global leader providing integrated solutions to the aviation and aerospace industrieswith a continuously expanding presence in new countries worldwide. We serve over 2000 customers including airlines original equipment manufacturers maintenance repair and overhaul (MRO) Telesis Ecosystem is a vast global network spanning 54 locations in 30 countries on six continents. At GA Telesis our core business is integrated aviation solutions and our mission is customer success.

Located in Fort Lauderdale Florida this position is part of our Flight Solutions Group (FSG) primarily focusing on meeting or exceeding our customers satisfaction. This position supports many teams within FSG allowing sales repairs and the procurement team to focus on what they do best while having the Teardown Solutions Specialisthandle the administrative tasks such as processing returns assisting with drop ships data projects managing airframe and/or engine teardowns and cleaning non-conformance inventory.

The ideal candidates will use their passion for customer service and excellent communication skills to support the FSG team. This role is based on-site.

**Important Notice:
Eligibility Requirement: Applicants must be legally authorized to work in the U.S. The company does not provide visa sponsorship or accept candidates requiring sponsorship

Responsibilities:

Create and manage customer returns and reporting.
Manage the sales exchange process to include core follow-up customer approvals when required and billing.
Monitor drop ships and assist if tasks are overdue.
Monitor and clear non-conforming products for procurement and repairs.
Assist with teardowns including project management reconciliations invoice approvals and payment.
Create supplier/vendor performance and warranty management metrics.
Data cleansing projects.

Qualifications:

2-3 years of customer service experience
Must be proficient in Microsoft Office
Must be organized and have excellent communication skills (oral & written)

Preferred Qualifications:

Aviation experience
Quantum ERP Software
Process Mapping and Improvement

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Required Experience:

Junior IC

GA Telesisis a global leader providing integrated solutions to the aviation and aerospace industrieswith a continuously expanding presence in new countries worldwide. We serve over 2000 customers including airlines original equipment manufacturers maintenance repair and overhaul (MRO) Telesis Ecosy...

Responsibilities:

Create and manage customer returns and reporting.
Manage the sales exchange process to include core follow-up customer approvals when required and billing.
Monitor drop ships and assist if tasks are overdue.
Monitor and clear non-conforming products for procurement and repairs.
Assist with teardowns including project management reconciliations invoice approvals and payment.
Create supplier/vendor performance and warranty management metrics.
Data cleansing projects.

Qualifications: