Client Coordinator

Cedar Falls, IA - USA

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

The Client Coordinator supports TTMTs sales process by ensuring seamless communication and coordination between clients their families and internal departments. This role focuses on maintaining the highest level of customer service through precision timeliness and effective collaboration.

Key Responsibilities:

Client Communication:
Coordinate with clients families and support personnel to secure required paperwork for device rentals or purchases following established procedures and timelines.
Documentation & Tracking:
Maintain accurate up-to-date records in the CRM and departmental tracking systems to ensure efficient management of outstanding paperwork.
Process Knowledge:
Stay informed about paperwork requirements for various request types and ensure personal and departmental reference materials are current.
Collaboration & Meetings:
Actively participate in 1:1s team meetings and discussions on departmental improvements bringing ideas to enhance efficiencies and resolve challenges.
Large-Scale Coordination:
Manage client coordination efforts for evaluation clinics or other large-scale projects as needed.

In Depth Training will be provided!

Our benefits and culture are focused on providing a work/life integration to best support our team. The benefits offered for this role include:

Work hours are 8:00 - 4:30 M-F for training flexible scheduling after training!
Hybrid work from home after 6 months training
401k Plan with 3% Employer Contribution
Generous Paid Time Off - 23 days annually (prorated first year)
10 Paid Holidays including a Floating Holiday
Paid Parental Adoption & Foster Care Leave
Comprehensive Benefits Package - Including Medical Dental Vision & Company Provided Life Insurance
Voluntary Dependent Care Account & Flex Spending Account
Voluntary Life Insurance & Disability Insurance Coverages
Supportive & Collaborative Culture
Annual performance-based merit increases exceeding national average
Growing Company with Internal Opportunities
Training and Education Provided including Professional and Personal Wellness
Community Involvement

What We Do:

Talk To Me Technologies is a leading provider of Alternative and Augmentative Communication (AAC) Devices training and support. Together we provide a voice for those affected by the communication and physical challenges of autism ALS cerebral palsy Down syndrome stroke and many other simi

Required Experience:

Key Responsibilities:

Client Communication:
Coordinate with clients families and support personnel to secure required paperwork for device rentals or purchases following established procedures and timelines.
Documentation & Tracking:
Maintain accurate up-to-date records in the CRM and departmental tracking systems to ensure efficient management of outstanding paperwork.
Process Knowledge:
Stay informed about paperwork requirements for various request types and ensure personal and departmental reference materials are current.
Collaboration & Meetings:
Actively participate in 1:1s team meetings and discussions on departmental improvements bringing ideas to enhance efficiencies and resolve challenges.
Large-Scale Coordination:
Manage client coordination efforts for evaluation clinics or other large-scale projects as needed.

In Depth Training will be provided!

Our benefits and culture are focused on providing a work/life integration to best support our team. The benefits offered for this role include:

Work hours are 8:00 - 4:30 M-F for training flexible scheduling after training!
Hybrid work from home after 6 months training
401k Plan with 3% Employer Contribution
Generous Paid Time Off - 23 days annually (prorated first year)
10 Paid Holidays including a Floating Holiday
Paid Parental Adoption & Foster Care Leave
Comprehensive Benefits Package - Including Medical Dental Vision & Company Provided Life Insurance
Voluntary Dependent Care Account & Flex Spending Account
Voluntary Life Insurance & Disability Insurance Coverages
Supportive & Collaborative Culture
Annual performance-based merit increases exceeding national average
Growing Company with Internal Opportunities
Training and Education Provided including Professional and Personal Wellness
Community Involvement