Administrative Assistant & Front Office Specialist

Administrative Assistant & Front Office Specialist

About Unparalleled Preparatory Academy

Unparalleled Preparatory Academy (UPA) is a mission-driven learning community redefining education through career immersion design thinking leadership development and real-world application. We believe excellence is intentionaland every team member plays a critical role in student success family experience and school growth.

We are seeking a highly organized people-centered Administrative Assistant & Front Office Specialist who thrives in a fast-paced school environment and brings both operational strength and enrollment-focused customer service to the front office.

Primary Purpose

This role serves as the front-line hub of school operations and family engagement. The Administrative Assistant & Front Office Specialist ensures smooth daily office functions while supporting enrollment growth by guiding families through the application and enrollment process from first inquiry to completion.

The ideal candidate is energetic detail-oriented responsive and confidentsomeone who can manage multiple priorities close communication loops and represent UPA with professionalism and warmth at every interaction.

Key Responsibilities

Front Office & Administrative Operations

• Manage daily front office operations to ensure an organized welcoming and high-functioning school environment
  
  
• Provide administrative and clerical support to school leadership with minimal supervision
  
  
• Serve as the primary point of contact for students families staff and visitors (in person phone and email)
  
  
• Handle confidential information with discretion professionalism and integrity
  
  
• Prepare organize and maintain records reports correspondence and filing systems
  
  
• Manage office calendars schedules meetings interviews and schoolwide events
  
  
• Support purchasing payment processing inventory management and office supply ordering
  
  
• Track attendance timekeeping and administrative documentation as assigned
  
  

Enrollment Support & Family Engagement (Sales-Oriented)

• Act as a welcoming ambassador for UPA creating strong first impressions for prospective families
  
  
• Manage inbound enrollment inquiries via phone email and in-person visits
  
  
• Follow up consistently with prospective families to close application and enrollment loops
  
  
• Schedule and support school tours open houses and enrollment events
  
  
• Maintain accurate enrollment records and track prospective family communication
  
  
• Support application completion document collection and enrollment timelines
  
  
• Collaborate with leadership to improve enrollment systems workflows and family experience

Qualifications

Education

• High school diploma or GED required
  
  
• Bachelors degree preferred
  
  
• Must pass a fingerprinting background check (non-refundable fee approximately $50)
  
  

Experience

• 46 years of administrative front office or office support experience
  
  
• Experience in customer service sales or enrollment-related roles strongly preferred
  
  
• Prior experience in a school nonprofit or mission-driven organization is a plus
  
  

Knowledge Skills & Dispositions

• Thrives in a high-energy fast-paced school environment
  
  
• Strong organizational communication and interpersonal skills
  
  
• Sales-minded approach to follow-up responsiveness and closing enrollment tasks
  
  
• Professional warm and confident front-facing presence
  
  
• Ability to manage multiple priorities with accuracy and urgency
  
  
• Proficiency in office software email spreadsheets and school systems
  
  
• Self-directed solutions-oriented and comfortable working independently
  
  
• Commitment to high expectations accountability and continuous improvement
  
  

Working Conditions

Physical Demands

• Prolonged sitting standing and walking
  
  
• Frequent bending kneeling pushing pulling and lifting
  
  
• Repetitive hand motions and extended computer use
  
  

Mental & Environmental Demands

• Fast-paced environment with frequent interruptions and deadlines
  
  
• Indoor work with occasional outdoor duties during events
  
  
• Occasional extended or weekend hours to support enrollment or school activities
  
  

Why Join UPA

At Unparalleled Preparatory Academy this role is not just administrativeit is mission-critical. You are a key driver of school operations family trust and enrollment success. We value ownership initiative and excellence and we support team members who are ready to contribute meaningfully and grow with the organization.

If you are organized people-focused sales-aware and energized by innovative environments we invite you to apply.

Required Experience:

IC