Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Pathology Imaging Leads role is oversight and subject matter expert for the efficient operation of Pathology Imaging technology and supporting systems for clinical research and educational purposes. This includes prioritization of daily volumes and alignment of scanning resources to achieve service level agreements. This role also involves ensuring the digital scanning equipment is properly maintained including performing routine maintenance coordinating scheduling preventive maintenance and submitting support tickets.Qualifications
Essential Functions:
Operates and maintains various Pathology Imaging instrument platforms and provides first line support and escalation point for Pathology Imaging staff and consumers of the service.
Engages with Image Management Systems AP LIS and other software platforms required to support pathology imaging workflows and troubleshoot related issues. Provides feedback on opportunities for improvements and performs testing and validation of new features.
Troubleshoots resolves and/or appropriately escalates issues related to Pathology Imaging hardware and software ensuring minimal downtime. Performs routine maintenance on imaging equipment and maintains maintenance records.
Provides training for Pathology Imaging staff and other key related personnel to support pathology imaging activities across MGB sites. This will involve occasional travel between MGB sites.
Performs routine Pathology Imaging related functions including slide preparation monitoring image quality slide delivery and retrieval.
Supports validation of Pathology Imaging platforms and integration with laboratory infrastructure and software.
Supports faculty and staff for Pathology Imaging in research projects teaching initiatives and clinical diagnostics.
Maintains quality and performance data for clinical and regulatory purposes. Collects and organizes process improvement feedback related to workflows that support Pathology Imaging.
Follows established protocols safety standards and regulatory guidelines.
Required Skills and Abilities
Proficient working with complex digital imaging platforms and data management systems. Proficient in MS Office MS Outlook and MS Teams.
The ability to assess image details (color focus orientation contrast brightness) for quality control purposes.
Comfortable working with human tissues and clinical specimens.
Strong communication interpersonal and organizational skills with a commitment and ability to adapt to advances in Pathology Imaging.
Ability to problem-solve and troubleshoot technical issues with attention to detail.
Ability to work under minimal direct supervision.
The ability to stand for extended periods and to walk frequently throughout the facilities to support the operation.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$26.34 - $37.64/HourlyGrade
4EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.