Hotel Banquet Captain Full Time plus Gratuities
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Job Location:
Mishawaka, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
JOB TITLE: BANQUET CAPTAIN
DEPARTMENT: Food & Beverage
REPORTS TO: Banquet Manager / Food & Beverage Manager
POSITION SUMMARY
Te Banquet Captain is responsible for supervising banquet staff and ensuring the smooth efficient execution of all banquet events. This role acts as the on-site leader during events maintaining service standards coordinating with kitchen and event teams and delivering exceptional guest experiences.
KEY RESPONSIBILITIES
Supervise and coordinate banquet service staff during events
Assign duties and manage staff schedules for assigned functions
Ensure proper setup service and breakdown of banquet events according to BEOs (Banquet Event Orders)
Act as the primary point of contact during events for clients and internal teams
Ensure food and beverage service meets hotel quality and presentation standards
Coordinate timing of service with kitchen and bar staff
Monitor guest satisfaction and address concerns promptly and professionally
Enforce hotel policies safety standards and sanitation procedures
Train coach and motivate banquet staff
Assist with inventory equipment handling and cleanliness of banquet areas
QUALIFICATIONS & EXPERIENCE
High school diploma or equivalent required
Previous banquet catering or food & beverage supervisory experience preferred
Knowledge of formal banquet service styles (plated buffet family-style cocktail)
Strong leadership and communication skills
Ability to work under pressure in a fast-paced environment
SKILLS & COMPETENCIES
Excellent organizational and time-management skills
Strong customer service and problem-solving abilities
Team leadership and staff supervision
Attention to detail
Professional appearance and demeanor
PHYSICAL & SCHEDULING REQUIREMENTS
Ability to stand and walk for extended periods
Ability to lift and carry up to 40 lbs
Flexible schedule including evenings weekends and holidays
JSK Hospitality is proud to be an equal opportunity employer. We do not discriminate on the basis of race color gender gender identity sexual orientation marital status pregnancy national origin ancestry age religion disability veteran status genetic information citizenship status or any other group protected by law.
Required Experience:
Manager
Key Skills
- Culinary Experience
- Restaurant Experience
- Catering
- Hotel Experience
- Taleo
- Hospitality Experience
- Bartending
- Guest Relations Experience
- Serving Experience
- Guest Services
- Supervising Experience
- Banquet Experience
About Company
Our Mission. JSK Hospitality is on a mission to break new ground, and not just the dirt on our newest projects. We’re talking figuratively, progressively and aggressively breaking the mold of the hospitality industry. As one of Northern Indiana’s top hospitality management, investment ... View more
