Director, Risk Assessment Modernization

Join our Global Technology Governance & Control team!

Governance & Control (G&C) is the first line of defence in our organization focused on managing and mitigating risk. We partner with leadership to develop risk culture define strategy and deliver the tools insights and expertise needed to make confident risk-aware decisions. Our work supports the broader Technology and Enterprise strategies and were transforming!

Position Responsibilities:

Collaborating with our AVP youll be at the center of crafting how we manage risk throughout the Global Technology area. You will set the vision and lead the design of risk assessment strategies across the teams. Your role is pivotal in driving innovation efficiency organizational resilience regulatory compliance and cybersecurity maturity. Your work will be dynamic strategic and future-focused.

Heres a snapshot of your impact:

AutomationFirst Governance Strategy
Lead the vision and execution of automationenabled digital security and information systems governance. Build and modernize frameworks that embed AI analytics and workflow automation into evaluating and managing risks oversight of controls and regulatory compliance activities while ensuring alignment with global regulatory requirements and industry common practice (e.g. NIST ISO 27001 GDPR PCI DSS SOX OSFI SEC FINRA DORA NYDFS CPRA FFIEC).

Advisor on Control Automation & Intelligent Risk Detection
Serve as the senior advisor on opportunities to digitize instrument and automate technology and cybersecurity controls. Provide expert guidance on emerging technologies continuous control monitoring predictive risk signals and automated issue detection.

Technology-Based Risk Assessment & Process Modernization
Identify evaluate and deploy AI and automation capabilities to streamline and enhance risk identification assessment testing and reporting. Champion the shift from manual pointintime processes to automated realtime databased oversight.

Regulatory Intelligence with Automated Impact Analysis
Monitor global regulatory developments and lead the automation of regulatory mapping impact assessments and controltoregulation traceability. Translate complex evolving requirements across North America EU UK and Asia-Pacific into digital action plans and automated compliance workflows.

Digital Compliance Program Management
Lead all aspects of compliance programs focusing on automation. This includes digitized evidence collection automated audit preparation and software-generated reporting for regulators committees and boards. Reduce manual burden through scalable repeatable technology solutions.

Risk Taxonomy & Methodology Modernization
Own the evolution of risk and control methodologies embedding automation standardization and data-driven scoring. Ensure consistent global application and enable system-enforced governance across teams and regions.

Lead Communities of Practice
Establish and guide communities that promote risk management guidelines across the Technology Function. Develop training publish reusable patterns and track adoption and performance improvements.

Automated Reporting & Insights
Drive the development of automated dashboards scorecards and trend analyses for individual risk programs. Deliver real-time insights that improve decision-making highlight emerging risks and track compliance posture with minimal manual intervention.

A Global Automation Ambassador
Represent the function in global forums leadership meetings conferences and strategic workgroups. Advocate for technology-enabled governance share insights on digital risk trends and influence global strategy.

Keep Us on Track:

Contribute to weekly and monthly reporting scorecards dashboards trackers summaries.

Required Qualifications:

• A tech-forward and regulation-savvy leader proficient in automation.

• Ability to modernize global technology risk and compliance programs with machine intelligence data insights and digital workflows.

• Influence senior leadership and lead large-scale organizational change.

• Minimum 10 years of progressive experience in technology risk cybersecurity information security operational risk business resiliency or audit within large global enterprises.

• Strong academic and professional foundation including relevant degrees (Computer Science Information Security Business etc.) and certifications such as CISSP CISM CRISC or CPA.

• Expertise in risk and control frameworks including handson use of GRC platforms (Archer preferred) solid command of control standards and depth in risk assessment control testing scoring methodologies and taxonomy modernization.

• Advanced automation and AI capability including workflow tools RPA orchestration control digitization and the deployment of AI/ML for continuous monitoring predictive analytics automated reporting and realtime oversight.

• Proven leadership delivering largescale transformation including modernization initiatives new tooling automation programs and organizationwide adoption.

• Strong analytical and reporting skills with proficiency in dashboards scorecards critical metrics BI/analytics tools (Power BI Tableau) and converting data into actionable insights for senior leadership.

When you join our team:

Well empower you to learn and grow the career you want.

Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.