AI Engineer

HollandAmerica Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel inviting guests to savor the journey.

We are looking for an AI Engineer. The AI Engineer is responsible for designing developing and deploying machine learning models and AI-driven solutions to enhance crew management analytics and operational efficiency. This role involves close collaboration with data reporting teams IT and business stakeholders to identify opportunities for automation and predictive insights. The ideal candidate will have strong programming skills experience with ML frameworks and a passion for solving complex problems with data.

Heresa summary of what Holland America Line is looking for. Isthisyou

Responsibilities:

• Develop and maintain AI/ML models for crew analytics and scheduling optimization

• Collaborate with cross-functional teams to identify AI opportunities and gather requirements

• Deploy models into production and monitor performance

• Conduct data analysis and preprocessing to support model development

• Document processes and ensure compliance with data governance standards

Knowledge & Skills:

• Scope: This role supports global crew operations and analytics across HAL and Seabourn brands impacting both shore and fleet operations.

• Problem solving: Requires advanced analytical skills to build predictive models anticipate operational challenges and propose data-driven solutions.

• Impact: Contributes to the strategic direction of crew management through AI innovation influencing staffing scheduling and performance metrics.

• Leadership: May lead project teams and mentor junior analysts; no direct reports initially but expected to manage cross-functional initiatives.

Requirements

• Bachelors degree in Computer Science Data Science or related field

• Proficiency in Python SQL and ML frameworks (e.g. TensorFlow PyTorch)

• Strong understanding of data structures algorithms and model deployment

• Understanding different prompting approaches prompting strategies including chain-of-thought and role-based prompting strategies

• Familiarity with JSON

• Knowledge of token management and cost-performance trade offs

• Strong Understanding LLM architecture embedding inference behavior

• Must Understand AWS bedrock Azure and Open AI

• 3 years of experience in AI/ML engineering

• Experience with cloud platforms (AWS Azure or GCP)

Travel: Less than 25% non-shipboard travel likely

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.

This position is classified as in-office. As an in-office role it requires employees to work from a designated Holland office Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays.

Holland provides comprehensive and innovative benefits to meet your needs including:

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• BaseSalaryRange: $86500to $ range is applicable for the labor market where the role is intended to be salary isdirectly relatedto eachcandidatesqualifications and experience uniquely.

Our CultureStronger Together

Our highest responsibility and top priorityiscompliance environmental protection and the health safety and well-being of our guests the people in the communities we touch and serve and our shipboard and shoreside visit our site to learn more about our Culture Essentials Corporate VisionStatementand our Core Values at: Americais an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable lawsregulationsand ordinances.

Americans with Disabilities Act (ADA)

Holland America will provide reasonable accommodations with the application process upon your request asrequiredtocomply withapplicable you have a disability and requireassistancein this application process please contact

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