Sales Business Development Center Representative (Bilingual SpanishEnglish)

Grand Rapids, MI - USA

Yearly Salary: $ 36400 - 52000

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Ready to build a career where every conversation can open a new door Berger Chevrolet is growing and is seeking a full-time Sales Business Development Representative (Bilingual: Spanish/English) to join our thirteenth-time Dealer of the Year award-winning organization. With over 100 years of automotive excellence we offer a collaborative team environment great benefits and clear opportunities for career growth. If youre motivated by people progress and opportunity Berger Chevrolet could be the place to grow your career.

POSITION SUMMARY:
In this role youll generate and nurture leads build strong customer relationships and support automotive sales growth. As a key point of contact for prospective buyers youll help create a positive engaging first impression and guide customers through the early stages of the sales process. This position is onsite MondayFriday with an occasional Saturday.

KEY RESPONSIBILITIES:

Engage with prospective and existing customers through online platforms and telephone communications including inbound and outbound calls cold calling email outreach follow-up on marketing and social media inquiries video communication and networking events.
Assess customer needs by identifying vehicle preferences lifestyle requirements and budget considerations.
Proactively present current monthly promotions inventory options and dealership services to generate interest and guide customers through the sales funnel.
Schedule and confirm customer appointments with Sales Consultants for test drives and vehicle demonstrations ensuring all customer questions and concerns are addressed prior to arrival.
Maintain consistent follow-up with prospective and active leads by addressing inquiries overcoming objections and guiding customers through each stage of the sales process.
Manage and prioritize a pipeline of leads by accurately tracking customer interactions and progress using CRM software (DriveCentric Mining Tools Purple Cloud).
Participate in ongoing training and coaching to enhance product knowledge customer service skills and sales techniques.
Meet or exceed monthly and quarterly performance goals in support of overall dealership growth.
Other responsibilities may be assigned through continued employment.

BENEFITS:

Compensation $13.75/hr base pay monthly performance-based commission with an estimated first-year total compensation range of $36400$52000 and a yearly longevity bonus.
Advancement Opportunities We encourage promoting from within. Our average employee (out of 300) has been employed at Berger for six years - some for as long as 46 years!
Great Work Environment We are a family-friendly and drug-free workplace. Because of our exceptional team we have been named a thirteen-time Dealer of the Year within the past twenty years.
Full-Time Benefits Package Medical Dental Vision HSA or FSA Accident and Critical Illness Insurance; a Berger-sponsored $25000 life insurance policy (additional life insurance options are available for purchase); and Berger-sponsored short-term disability with long-term disability insurance available for purchase; 401k with an annual employer match; paid time off; and paid holidays.
Additional Benefits Membership with Working Advantage allows our team to enjoy discounts on theme parks hotels concert tickets and more!
EOE We are an Equal Opportunity Employer.

DESIRED SKILLS & QUALIFICATIONS:

High school diploma or equivalent GED.
Fluency in both Spanish and English is required.
Prior call center experience with an emphasis on automotive BDC with a multi-line phone system is preferred.
Must be self-motivated and results-oriented to provide a proactive approach to lead generation and customer engagement.
Strong communication and interpersonal skills to highlight customer inquiries or concerns.
Proficient computer skills including CRM systems call center software and Microsoft Office.
Reliable trustworthy organized and efficient.
Ability to operate an automobile with a valid drivers license.
Must allow pre-employment screenings background driving and drug test.
Must be able to perform essential job functions of the position with or without reasonable accommodation and comply with workplace health procedures as directed by the public health department.

LOCATION:
2525 28^th St SE Grand Rapids MI 49512. We are near great lunch spots and shopping centers and 15 minutes from the heart of Grand Rapids.

BERGERS CULTURAL BEHAVIORS:
Customer Focused Innovating Looking Ahead One Team Speak Boldly Its on Me and Integrity.

Required Experience:

Unclear Seniority

KEY RESPONSIBILITIES:

Engage with prospective and existing customers through online platforms and telephone communications including inbound and outbound calls cold calling email outreach follow-up on marketing and social media inquiries video communication and networking events.
Assess customer needs by identifying vehicle preferences lifestyle requirements and budget considerations.
Proactively present current monthly promotions inventory options and dealership services to generate interest and guide customers through the sales funnel.
Schedule and confirm customer appointments with Sales Consultants for test drives and vehicle demonstrations ensuring all customer questions and concerns are addressed prior to arrival.
Maintain consistent follow-up with prospective and active leads by addressing inquiries overcoming objections and guiding customers through each stage of the sales process.
Manage and prioritize a pipeline of leads by accurately tracking customer interactions and progress using CRM software (DriveCentric Mining Tools Purple Cloud).
Participate in ongoing training and coaching to enhance product knowledge customer service skills and sales techniques.
Meet or exceed monthly and quarterly performance goals in support of overall dealership growth.
Other responsibilities may be assigned through continued employment.

BENEFITS:

Compensation $13.75/hr base pay monthly performance-based commission with an estimated first-year total compensation range of $36400$52000 and a yearly longevity bonus.
Advancement Opportunities We encourage promoting from within. Our average employee (out of 300) has been employed at Berger for six years - some for as long as 46 years!
Great Work Environment We are a family-friendly and drug-free workplace. Because of our exceptional team we have been named a thirteen-time Dealer of the Year within the past twenty years.
Full-Time Benefits Package Medical Dental Vision HSA or FSA Accident and Critical Illness Insurance; a Berger-sponsored $25000 life insurance policy (additional life insurance options are available for purchase); and Berger-sponsored short-term disability with long-term disability insurance available for purchase; 401k with an annual employer match; paid time off; and paid holidays.
Additional Benefits Membership with Working Advantage allows our team to enjoy discounts on theme parks hotels concert tickets and more!
EOE We are an Equal Opportunity Employer.

DESIRED SKILLS & QUALIFICATIONS:

High school diploma or equivalent GED.
Fluency in both Spanish and English is required.
Prior call center experience with an emphasis on automotive BDC with a multi-line phone system is preferred.
Must be self-motivated and results-oriented to provide a proactive approach to lead generation and customer engagement.
Strong communication and interpersonal skills to highlight customer inquiries or concerns.
Proficient computer skills including CRM systems call center software and Microsoft Office.
Reliable trustworthy organized and efficient.
Ability to operate an automobile with a valid drivers license.
Must allow pre-employment screenings background driving and drug test.
Must be able to perform essential job functions of the position with or without reasonable accommodation and comply with workplace health procedures as directed by the public health department.

LOCATION:
2525 28^th St SE Grand Rapids MI 49512. We are near great lunch spots and shopping centers and 15 minutes from the heart of Grand Rapids.

BERGERS CULTURAL BEHAVIORS:
Customer Focused Innovating Looking Ahead One Team Speak Boldly Its on Me and Integrity.

Required Experience:

Unclear Seniority

Key Skills

Business Development
Sales Experience
B2B Sales
Time Management
Cold Calling
Outbound Sales
Account Management
Salesforce
Inside Sales
Telemarketing
CRM Software
Lead Generation

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About Company

Berger Chevrolet

The largest dealership in Grand Rapids is looking for an additional Automotive Detailer to join our thirteenth-time Dealer of the Year award-winning organizatio...

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