The role
As a Senior Ingredient Success Manager within the Ingredient Success team - part of the Procurement & Supply Chain function at HelloFresh - you will play a key role in improving ingredient quality and ensuring stable availability across all European markets. Working closely with Procurement FSQA Production Supply Chain and our Distribution Centers you will support the execution of ingredient quality and customer perception focused improvement initiatives.
In this role you will apply strong analytical skills to diagnose issues map processes improve tools and support the rollout of scalable solutions across multiple markets. You will be a connector between market stakeholders and teams helping translate real-world operational challenges into actionable improvements that enhance ingredient performance and customer experience.
We welcome applicants from a wide range of backgrounds. If youre excited by data problem-solving and process excellence - even if you dont tick every box - wed love to learn how your perspective can contribute to our team.
What youll do
- Analyze ingredient performance data to identify trends and improvement opportunities across International markets
- Partner closely with Procurement FSQA and Production stakeholders to ensure standardised accurate and consistent ingredient compliance and handling
- Help design and implement tools and process improvements that enhance operational visibility reduce customer complaints and drive ingredient reliability
- Facilitate data-driven decision-making by building dashboards generating reports sharing insights and best practices and maintaining data accuracy.
- Assist in coordinating pilots monitoring project execution and running cross-functional workshops
- Support problem solving and root causing thought process mapping supplier/DC walkthroughs and other continuous improvement methodologies
What youll bring
- A Degree in Engineering Supply Chain Management Food Science or a related field and knowledge of lean agile or project management methodologies
- 57 years of experience in Procurement Supply chain Quality Consulting or continuous improvement (internships included) with a track record of reliable timeline management and outcome delivery
- Strong data analysis and a natural curiosity to incorporate AI models (Excel/ GSheets/ SQL required; Tableau/Basic coding a plus) combined with deep attention to detail and ability to translate insights into clear business applications
- Effective communication and stakeholder-coordination skills to coordinate across multicultural cross-functional teams including suppliers operational teams and project managers in a dynamic international environment.
- Problem-structuring mindset motivated by identifying inefficiencies simplifying complexity and making a tangible impact on ingredient quality customer experience and operational excellence.
- Proactive and adaptable way of working and willingness to dive into both data and operational details balancing precision with pragmatism
- Willing to travel to Distribution Centers European offices and suppliers.
What we offer
Elevate your lifestyle! Join one of Europes fastest-growing tech powerhouses in a dynamic phase of expansion.
- Immerse yourself in a diverse global community of 90 nationalities.
- Enjoy a competitive compensation package that goes beyond the norm with perks like a HelloFresh- subsidized Pension Scheme Berlin relocation support and a Hybrid working model.
- Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
- Invest in your growth with an annual learning & development budget German language learning budget and access to the HelloFresh Academy.
- Plus weve got your well-being covered with mental health support transportation perks and working-parent-friendly benefits. From our 24/7 gym accesswellbeing platforms like Headspace and Spill to sabbatical leave options HelloFresh is not just a workplace; its a lifestyle of perks and possibilities!
About HelloFresh
HelloFresh is on a mission to change the way people eat forever!
Since our 2011 founding in Europes vibrant tech hub Berlin weve become the worlds leading meal kit provider delivering to over 4.2 million households worldwide in 15 countries across 3 continents.
Our more than 15000 employees from over 70 nationalities are the heart and soul of our diverse fast-paced and dynamic environment where innovation and smart fast action is encouraged.
We will encourage you to make an immediate impact in your area of work as well as empower you to grow your career with us.
Are you up for the challenge
Please submit your complete application below including your salary expectations and earliest starting date.
After submitting an application our team will review this and get back to you within 5 business days.
We are HelloFresh
At HelloFresh we embrace and welcome diversity and we currently employ over 15000 individuals globally who contribute to this. We employ individuals based on their ability to perform a job rather than on the basis of their: race national origin color caste social origin or position gender gender expression sexual orientation religion age disability political opinion marital status or any other characteristic. We encourage everyone to apply and will give everyone equal consideration. We are an equal opportunity employer everyone is welcome at our table.
HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process please reach out to us at:
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