Overview
Supervises and coordinates activities of a group of clinical staff (LPN Medical Assistant and other clinical staff as appropriate). Provides administrative support in planning and maintaining day-to-day activities and projects. Provides general nursing care to patients within scope of licensure.
Responsibilities
- Monitors patient flow to ensure efficient use of schedules and rooming of patients.
- Writes annual performance appraisals and conducts appraisal meetings.
- Ensures adherence to all standards procedures and protocols.
- Encourages supports and provides educational opportunities for employees development.
- Assists in coordinating the daily operations of the practice.
- Ensures staffing space furniture and equipment/supply needs of the office are met.
- Analyzes work flows to ensure maximum staff utilization. Works to create a positive and harmonious working environment.
- Coordinates employee schedules and assignments and approves employee time off requests.
- Performs service recovery to promote patient and employee retention.
- Develops maintains and revises office procedures and systems in order to ensure efficient effective operations.
- Functions as a resource to management in designing and implementing workflow changes that will increase the efficiency and effectiveness of operations.
- Serves as a resource to licensed practical nurses and medical assistants; provides direction and assists as necessary in the performance of duties appropriately delegated in accordance with professional standards.
- Acts as preceptor for new employees.
- Facilitates orientation and training for new employees in conjunction with ambulatory nurse educator. Monitors completion of orientation checklist and completes computer access requests.
- Collaborates and coordinates special quality improvement pilots and projects involving the clinical support staff.
- Serves as liaison with other persons/departments concerning services offered by Express Care.
- Works closely with Clinic Leaders to optimize patient experience.
- Encourages and recognizes the contributions of employees and celebrates individual and department accomplishments.
- Performs other duties as required or assigned.
Qualifications
- Graduate of an accredited school of practical nursing.
- 2 years of ambulatory clinic experience preferred.
- Demonstrated organizational skills preferred.
- Experience coordinating activities for a group preferred.
- Ability to effectively delegate and hold staff accountable for responsibilities.
- Excellent interpersonal organizational and communication skills required.
- Ability to relate sensitively to people maintain confidentiality multi-task and work well under pressure.
Required Licensure/Certifications
REQUIRED LICENSE(S):
Licensed LPN with NH eligibility
REQUIRED CERTIFICATIONS:
(BLS) Basic Life Support
Required Experience:
Manager
OverviewSupervises and coordinates activities of a group of clinical staff (LPN Medical Assistant and other clinical staff as appropriate). Provides administrative support in planning and maintaining day-to-day activities and projects. Provides general nursing care to patients within scope of licens...
Overview
Supervises and coordinates activities of a group of clinical staff (LPN Medical Assistant and other clinical staff as appropriate). Provides administrative support in planning and maintaining day-to-day activities and projects. Provides general nursing care to patients within scope of licensure.
Responsibilities
- Monitors patient flow to ensure efficient use of schedules and rooming of patients.
- Writes annual performance appraisals and conducts appraisal meetings.
- Ensures adherence to all standards procedures and protocols.
- Encourages supports and provides educational opportunities for employees development.
- Assists in coordinating the daily operations of the practice.
- Ensures staffing space furniture and equipment/supply needs of the office are met.
- Analyzes work flows to ensure maximum staff utilization. Works to create a positive and harmonious working environment.
- Coordinates employee schedules and assignments and approves employee time off requests.
- Performs service recovery to promote patient and employee retention.
- Develops maintains and revises office procedures and systems in order to ensure efficient effective operations.
- Functions as a resource to management in designing and implementing workflow changes that will increase the efficiency and effectiveness of operations.
- Serves as a resource to licensed practical nurses and medical assistants; provides direction and assists as necessary in the performance of duties appropriately delegated in accordance with professional standards.
- Acts as preceptor for new employees.
- Facilitates orientation and training for new employees in conjunction with ambulatory nurse educator. Monitors completion of orientation checklist and completes computer access requests.
- Collaborates and coordinates special quality improvement pilots and projects involving the clinical support staff.
- Serves as liaison with other persons/departments concerning services offered by Express Care.
- Works closely with Clinic Leaders to optimize patient experience.
- Encourages and recognizes the contributions of employees and celebrates individual and department accomplishments.
- Performs other duties as required or assigned.
Qualifications
- Graduate of an accredited school of practical nursing.
- 2 years of ambulatory clinic experience preferred.
- Demonstrated organizational skills preferred.
- Experience coordinating activities for a group preferred.
- Ability to effectively delegate and hold staff accountable for responsibilities.
- Excellent interpersonal organizational and communication skills required.
- Ability to relate sensitively to people maintain confidentiality multi-task and work well under pressure.
Required Licensure/Certifications
REQUIRED LICENSE(S):
Licensed LPN with NH eligibility
REQUIRED CERTIFICATIONS:
(BLS) Basic Life Support
Required Experience:
Manager
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