IT Engineer II
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Job Location:
Pinellas County, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
IT Engineer II
At Rectangle Health we believe that our team members are our most important asset. We grow our team by hiring best-in-class talent. We encourage all employees to contribute their individual talents and ideas to strengthen our team our brand and our services. We promote a culture that serves to empower and motivate employees beyond the standard corporate rhetoric one might see on motivational posters. Employees understand their individual roles in serving our customers and this clarity of purpose encourages high job performance.
Position Overview:
The IT Engineer II plays a critical role in enabling the success of our IT Team. The IT Engineer II will serve as the primary on site IT support independently handling hardware software and connectivity issues for both in person and remote employees while coordinating with the home office IT team. Responsibilities include installing and maintaining workstations managing user accounts with a security first approach overseeing IT assets assisting with ticket triage and participating in IT projects alongside the central team.
For Full-Time Employees we offer:
- Competitive health dental and vision benefits
- Guardian Hospital Indemnity coverage
- Life & LTD
- 401(k) matching up to 3%
Primary Job Duties:
- Serve as the primary on-site IT support resource working independently while coordinatingdailywithourhome officeIT team.
- Providetimelytroubleshooting and resolution for hardware software and connectivity issuesfor employees who areboth in-person and remote.
- Install configure andmaintainworkstations peripherals and applications to ensureoptimalperformance.
- Provision anddeprovisionuser accountsmaintainingaccurateaccess controls and security compliance.
- Uphold aSecurity-First mindsetin all tasks including applying security patches and system updates.
- Manage andmaintainIT assets including inventory tracking and documentation.
- Assistwith ticket triage and ensureaccuratedocumentation of issues escalating complex problems when necessary.
- Deliver clear guidance and support to end-users fostering a positive and productive technology experience.
- Participate incompany IT projects deployments and upgrades working closely with the central IT team to ensuretimelyand efficient execution.
Minimum qualifications:
- Proven ability to deliver exceptional customer service and end-user support.
- Strong analytical problem-solving and communication skills.
- 35 years of experience in IT support or systems administration within a corporate environment.
- Hands-on experience withActive DirectoryOffice 365 andMicrosoft Entra.
- Advanced troubleshooting skills across multiple operating systems includingWindows 10/11&macOS.
- Experience withUbiquitinetworking equipment
- ExpertiseinOffice 365Microsoft Entra and other cloud-based productivity platforms.
- Goodunderstanding ofnetworksecurity best practices.
- Industry certifications arerecommendedbut notrequired.
About Us:
Rectangle Health a leading financial technology company empowers medical dental and specialty practices with seamless and secure technology to drive revenue by increasing patient payments and streamlining practice management and payment processing. Since 1992 the companys innovative solutions have reduced administrative burden and rebalanced the ledger for its thousands of healthcare providers in the U.S. reliably processing billions of dollars in payments annually.
Salary Range
$65000 - $65000 USD
View our CCPA disclosure notice here
Required Experience:
IC
Key Skills
- Dhcp
- Active Directory
- VMware
- Computer Networking
- PowerShell
- Microsoft Windows Server
- Windows
- Microsoft Exchange
- SAN
- Azure
- Operating Systems
- Dns
About Company
A platform that enhances the patient experience, reduces administrative burden, boosts revenue, and simplifies compliance. Learn More!
