Mgr, Consulting Services Sales 5

Our Company

Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.

Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!

Manager ACS Sales

Were seeking a strategic leader to manage a team of quota-carrying Subscription & Custom Professional Services Sales Specialists focused on Adobes service offerings: Ultimate Success Integrated Services Customer Learning and Custom Professional Services. This role is fully dedicated to leadership team development and driving regional success across all subscription products and custom professional services.

Responsibilities

As the Manager to this team you will lead a dynamic team focused on driving strategic sales of subscription-based and custom professional services. You will be responsible for enabling customer success through tailored service solutions and delivering measurable business outcomes. Own regional quota and pipeline accountability across all subscription products and custom professional services.

Sales Leadership

• Develop and lead sales strategies for Adobes subscription and custom professional services portfolio.
• Drive revenue growth through upselling cross-selling and growing existing customer relationships.
• Team Management
  • Lead mentor and develop a team of sales specialists to achieve and exceed performance targets.
  • Foster a collaborative customer-focused culture that emphasizes consultative selling.

Customer Engagement

• Partner with clients to understand business goals and develop customized service offerings.
• Oversee the creation and delivery of Statements of Work (SOWs) aligned with customer needs and delivery capabilities.
• Cross-Functional Collaboration
  • Work closely with Customer Success Services Customer Engagement Team Product Marketing teams to promote seamless execution and consistent messaging.
  • Act as a liaison between sales and delivery teams to ensure successful outcomes and customer satisfaction.

Operational Excellence

• Maintain accurate forecasting and pipeline management using CRM tools.
• Monitor performance metrics and implement continuous improvement initiatives.

Thought Leadership

• Stay informed on industry trends and evolving customer needs.
• Represent Adobe at internal and external forums sharing successful experiences and great customer outcomes.

Qualifications

To be successful in this role you should bring a blend of critical thinking sales savvy and leadership experience in professional services and subscription-based offerings. The ideal candidate will have demonstrated success in leading teams driving bookings and delivering customer-centric solutions.

• Proven sales leadership with consistent quota attainment.
• Strong understanding of Adobe Experience Cloud products and associated service models (e.g. Ultimate Success Integrated Services custom SOWs).
• Strong presales solutioning and estimation skills.
• Outstanding communication negotiation and collaborator management skills.
• Exceptional communication and executive presentation capabilities.
• Analytical and critical thinking with a customer-first mentality.
• Experience mentoring and developing high-performing teams.
• Experience managing sales pipelines forecasting and CRM tools (e.g. Salesforce).
• Ability to lead cross-functional teams and collaborate across Sales Delivery Product and Marketing.
• Proven ability to coach and develop high-performing sales teams.

As a strategic customer facing role travel for in-person customer engagements and team development and cross team collaboration (anticipated 30%) is encouraged.

At Adobe for sales roles starting salaries are expressed as total target compensation (TTC base commission) and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting) the application window will remain open until at least the date and time stated above in Pacific Time in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location no specific application window applies and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be anEqual Employment Opportunityemployer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.

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