Director of Communications and Calendars
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Job Location:
Austin, TX - USA
Yearly Salary:
$ 60000 - 83000
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
We are looking for a highly organized individual with excellent communication and people skills to support Travis County Precinct Three Commissioner Ann Howard and her office team. This is a unique opportunity to partner with an elected official that is passionate about delivering real and lasting solutions for her constituents in Precinct Three and all across the County. This position serves as the office manager for the Commissioners Office and plays a critical role in managing the Commissioners complex and demanding schedule leading constituent communications and relations on behalf of the Commissioner and helping the Commissioner and her team stay aligned organized and efficient. This position is ideal for someone who thrives in a fast-paced environment enjoys working with people from diverse backgrounds and enjoys enabling high-performing teams through structure communication and flawless execution.
Background
Travis County is governed by five elected officials: four Commissioners each representing a geographic region of the county and a County Judge. Together the four County Commissioners and the County Judge oversee a budget of more than $2 billion that funds key services including transportation natural resources justice administration public health and housing. Travis County is the fifth largest county in Texas with a population of 1.3 million people.
Travis County Commissioner Ann Howard was first sworn in as the County Commissioner for Precinct 3 on January 1 2021 and re-elected in 2024. Precinct three is the largest precinct in Travis County; spanning from downtown Austin to Briarcliff including the entirety of the University of Texas main and west campus areas; stretching to the western edge of Travis County on SH71; reaching the northwest of corner of Travis County via SH1431 and Jonestown; and including the neighborhoods of Westlake Rollingwood Circle C and Lakeway. Commissioner Howard is committed to making Travis County the best place to grow up and grow old by making County government work smarter leveraging partnerships and focusing on customer service.
Duties and Responsibilities
- Coordinate and manage the Commissioners complex calendar including receiving and screening requests; arranging confirming and scheduling appointments meetings and events; and ensuring the Commissioner knows where to be when.
- Lead constituent relations communications and responses; including serving as the main point of contact for the Commissioners office; responding to questions and concerns via e-mail phone and in-person;handling issues that require sensitivity and sound independent judgment; referring certain issues to appropriate Precinct Three staff members or County departments for resolution; and determining the priority to respond to incoming correspondence.
- Execute day-to-day office operations including receiving guests tracking the offices budget-to-expenditures organizing and managing office records and processing purchase orders and travel reimbursements.
- Plan organize make and supervise logistical arrangements for events the Commissioner is hosting or attending including travel arrangements.
- Build and maintain effective working relationships with County employees and officials with representatives of outside private and public organizations and with the general public.
- Provide day-to-day leadership and work with staff to ensure a high performance customer service-oriented work environment.
- Support Precinct Three communications including drafting newsletters posting on the Commissioners social media platforms and updating the Commissioners website.
- Serve as a representative and liaison for the Commissioner by attending community meetings and events.
- Work with the Commissioners team to define short- and long-term priorities for the office.
- Perform special projects or other job-related duties as needed.
Minimum Requirements
Education and Experience:
Bachelors degree in Government Public Administration Business Administration or a directly related field AND three (3) years of responsible administrative experience in a service-oriented organization;
OR
Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge skills and abilities sufficient to successfully perform the duties and responsibilities of this job.
Licenses Registrations Certifications or Special Requirements:
None required.
Preferred Qualifications:
Familiarity with or lives within Precinct Three of Travis County and prior work experience in similar environment.
Competencies and Skills:- Advanced judgement and discretion
- Excellent written and verbal communication skills
- Deadline-driven with exceptional organizational skills
- Exceptional attention to detail
- Strong aptitude for problem-solving and decision-making prioritizing workflow and continuous process improvement
- Strong interpersonal and relationship skills
- Proficient with Microsoft Office software including Microsoft Word Excel and PowerPoint
Ability to:
- Work independently within broad guidelines
- Handle confidential and sensitive information with a high degree of professionalism and discretion
- Stay calm and courteous when talking on the phone with frustrated constituents
- Prioritize competing tasks and workstreams
- Accurately receive research analyze prioritize and effectively communicate information.
- Independently prepare correspondence memorandums and other materials.
- Perform responsible and complex administrative work involving the use of independent judgment.
- Advise Elected Official in substantive matters.
- Stay calm in fast-paced environments
Work Environment & Other Information
Physical requirements include the ability to lift/carry up to 20-50 pounds occasionally visual acuity speech and hearing hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to sitting client/customer contact standing walking vision to monitor repetitive motion stooping/kneeling squatting bending and reaching to perform the essential functions.
Travis County employees play an important role in business continuity. As such employees can be assigned to business continuity efforts outside of normal job functions.
This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.
Work Hours: Monday - Friday 8 am - 5 pm. Occasionally required to work after hours.- We believe in the power of in-person collaboration and prefer in-office work but are open to a flexible hybrid schedule.
Department: Commissioner 3
Location: 700 Lavaca Austin TX 78701
For questions about this position contact:
Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
