BDC Service RepCall Center
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Job Location:
Carlsbad, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Kick off your career in the automotive industry with Toyota Carlsbad!
Our Service Department located in beautiful Car Countryhas an immediate opening for aBDC Service Representative.
What We Offer:
- Excellent Culture
- Advancement opportunities
- Medical Dental and Vision Plan
- Company-paid Life Insurance
- 401(k) plan with employer matching program
- Paid Vacation
- Tuition Reimbursement
Major Essential Duties:
- Promptly and professionally answer multiple inbound calls with the goal to provide an exceptional client experience and schedule a solid and specific service reservation with the service team.
- Provide clients with information pertaining to current service offerings.
- Proactively contacting clients to remind them of scheduled reservations rescheduling missed reservations and politely reminding clients of due & overdue services.
- Keep current with service specials all direct mail pieces and recall notices from the manufacturer.
- Other duties as assigned.
Qualifications:
- Personal values to align with company values of Integrity Teamwork Innovation Respect and Excellence.
- Previous customer service or call center experience or equivalent education and experience.
- Bilingual (English/Spanish) preferred
- Professional communication skills both verbal and written
- Organization and attention to detail.
- Must be able to work flexible hours and days including some weekends.
We are an EOE/M/F/D/V employer and support a drug-free workplace.
Key Skills
- Hp Unix
- Administration & Operation
- Ado
- IT Security
- Management Administration
About Company
JOIN THE LEADER IN THE AUTOMOTIVE INDUSTRY! Toyota Carlsbad’s Service Department is looking for a motivated Used Car Detailer to join our team! In this role, yo...
