Warehouse Team Leader
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Job Summary
At CDW we make it happen together. Trust connection and commitment are at the heart of how we work together to deliver for our customers. Its why were coworkers not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where were headed. Were proud to share our story and Make Amazing Happen at CDW.
Position Title:
Warehouse Team Leader
Shift Pattern:
09:00-17:30 Mon to Fri
Job summary
As a Team Leader within CDWs Supply chain your role will be to plan organisedirectand drive a team to deliver businessobjectivesthrough motivation and engagement whilst promoting the CDW culture and values. To ensure product is processed in a safe manner ensuring standards are met.
Supporting the team in the smooth and efficient running of the department. Fostering a can-do approach and continual improvement culture in all functions ensuring Health & safety standards are met.
What you will do
- Daily workflow management - utilising available resource effectively and raising operational blockers to SLA adherence
- Collaboration working closely with other leaders to move resource to meet demandsand cross functional training is front of mind
- Visibility -Beseenat all timesby the team giving a sense of support leading from the front
- Housekeeping -Maintaina clean and safe working environment to support operational efficiency
- Respond effectively to any issueswithin designated area of responsibility
- Process documentation updates and suitability checks
- Ensure training and sign offs are completedand Skills matrix updated
- Safety leadership -Completerelevant documentation tocomply withH&S legislationand create and foster a safety culture
- Log andinvestigate errorsin a timely manner
- Ensure radio comms are maintained
- Conduct agencycoworker121s Return to work interviews and performance feedback
- AuditWMStimesheetsto helpidentifyperformance concerns and high performers
- Ensure handover KPISare completed consistently
- Log performance discussions including error logging and timesheet rates
- Conductteambriefs and pass on team communications
- Role versatility -Step up responsibilities in Supervisor absence (with support and training)
What we expect of you
- All SLAswithin the designated area of responsibilityachieved.
- All coworkers trained and signed offin accordance withthe skills matrix
- A high % of coworkers are cross functional and skill fade is mitigated
- All coworkersoperatingat or above target productivity rates
- Coworkers not achieving rates are referred for performance management
- Allagencycoworkersengagement tasks such as 121s up to datewhereappropriate.
- Knowledge/Awareness ofwarehouseoperational roles
- Experience in leading and developing a team
- Microsoft Office skills
- Excellent communication skills
- Understanding and utilisingPerformance KPIs
- Ability to createandmaintainbasic spreadsheets andanalyse data
We make technology work so people can do great things.
CDW is a leading multi-brand provider of information technology solutions to business government education and healthcare customers in the United States the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together we unite. Together we win. Together we thrive.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race color religion sex sexual orientation gender identity national origin disability status protected veteran status or any other basis prohibited by state and local law.
CDW is committed to fostering an equitable transparent and respectful hiring process for all applicants. During our application process CDWs goal is to get to know you as an applicant and understand your experience strengths skills and qualifications. While AI can help you present yourself more clearly and effectively the essence of your application should be authentically yours. To learn more please review CDWs AI Applicant Notice.
Key Skills
- Agency
- Front End
- Accounting And Auditing
- Access
- Administration Support
- Jboss
About Company
CDW UK is a leading IT company which brings together the right technology & expertise to solve your most complex organisational challenges. Our consulting, cloud & integrated technology solutions, and managed services help you drive & manage innovation.
