Process Owner
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Job Location:
North Vancouver - Canada
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Position:Process Owner
Location:Hybrid/North York
Industry:Financial Services
Employment Type:Permanent/Fulltime
Salary:$70000 Bonus
Company Information
One of Canadas oldest and most respected debt solution providers. We help people get out of debt and start rebuilding their lives again. Established in 1979 Farber has over 250 employees working across Canada and has helped over 100000 Canadians get out of debt.
And now were embarking on our next stage of innovation & significant growth. To do that we hire experienced enthusiastic motivated innovative and customer-centric team members to play critical roles in helping us reach our ambitious goals.
Join us in better serving the growing number of Canadians who are in need of help.
Position Summary
The Process Owneris responsible forunderstanding mapping improving and governing core operational processes across the firm. They act as the day-to-day curator of howworkflows ensuring processes are efficient measurable well-documented and continuously improved.
Key Responsibilities
Process Discovery & Mapping
Our Culture at Farber
At Farber were in the business of helping peopleand this ethos extends not only to our clients but to our employees partners. We are committed to taking action and to deliver an inclusive diverse and equitable workplace that our staff experience every day. This commitment also shapes our culture which is one of a kind and unique. We are proud to have a dedicated culture committee who organize events and consists of staff volunteers they hand out awards for recognition and support the many holidays in our community to celebrate our inclusive and diverse workforce at Farber.
Farber encourages applications from all qualified candidates who represent the diversity of Canada.
Location:Hybrid/North York
Industry:Financial Services
Employment Type:Permanent/Fulltime
Salary:$70000 Bonus
Company Information
One of Canadas oldest and most respected debt solution providers. We help people get out of debt and start rebuilding their lives again. Established in 1979 Farber has over 250 employees working across Canada and has helped over 100000 Canadians get out of debt.
And now were embarking on our next stage of innovation & significant growth. To do that we hire experienced enthusiastic motivated innovative and customer-centric team members to play critical roles in helping us reach our ambitious goals.
Join us in better serving the growing number of Canadians who are in need of help.
Position Summary
The Process Owneris responsible forunderstanding mapping improving and governing core operational processes across the firm. They act as the day-to-day curator of howworkflows ensuring processes are efficient measurable well-documented and continuously improved.
Key Responsibilities
Process Discovery & Mapping
- Document current-state workflows using BPMNswim lanes flow diagrams or similar notations.
- Identifypain points inefficiencies risks and opportunities for improvement.
- Run workshops interviews and observations to elicit business needs.
- Translate findings into requirements user stories acceptance criteria and success measures.
- Support idea validation and the intakeassessmentplanningexecutionreview lifecycle.
- Contribute to impact analysis prioritization scoring and business cases.
- Maintain updated SOPs playbooks and process maps.
- Track performance metrics such as cycle time error rates and throughput.
- Collaborate with Operations IT Apps PMO and SMEs to align on process improvements.
- Participate in stand-ups planning reviews and retrospectives.
- 24 years in Business Analysis Operations or Continuous Improvement.
- Process mapping and requirements elicitation.
- Basic data analysis (Excel/BI tools).
- Strong communicationand facilitation.
- Lean Six Sigma exposure.
- Interest in Product Ownership concepts.
- Flexible work arrangements
- Generous vacation-wellness days and birthday off
- Extended health and dental coverage plus virtual doctor services
- Employee Assistance Program and mental health resources
- Company-matching retirement savings plan
- Financial support for professional development
- Annual company events
- Exclusive access to perks and discounts
Our Culture at Farber
At Farber were in the business of helping peopleand this ethos extends not only to our clients but to our employees partners. We are committed to taking action and to deliver an inclusive diverse and equitable workplace that our staff experience every day. This commitment also shapes our culture which is one of a kind and unique. We are proud to have a dedicated culture committee who organize events and consists of staff volunteers they hand out awards for recognition and support the many holidays in our community to celebrate our inclusive and diverse workforce at Farber.
Farber encourages applications from all qualified candidates who represent the diversity of Canada.
- If you require any accommodations throughout the recruitment processincluding alternate interview formats accessible materials or any other accommodationswe encourage you to contact us at
Key Skills
- Bidding
- Exploration
- Apparel Merchandising
- Adobe Dreamweaver
- Courier Delivery
- Airlines
About Company
B. Riley Farber is a business advisory firm providing solutions for businesses. We help leaders solve challenges & capitalize on opportunities.
