Market Research Account Executive Tokyo

At Qualtrics we create software that the worlds best brands use to deliver exceptional frontline experiences build high-performing teams and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18000 clients globally. Building a category takes grit determination and an appreciation for the unconventionalbut most of all it requires close-knit high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams youll be part of a nimble group thats empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved by collaborating and iterating until the best solution comes to light. You wont have to look to find growth opportunities theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.

Market Research Account Executive

Why We Have This Role

Qualtrics Market Research (MR) is transforming how organisations across Japan manage insights by bringing together enterprise-grade SaaS cutting-edge data subscriptions and AI-driven analysis into one seamless platform. As the pressure mounts on mid-market and Enterprise organisations to move faster and make smarter decisions they need more than fragmented tools and one-off projectsthey need a unified MR platform that powers continuous growth. As a Account Executive for MR youll be the catalyst for that transformation helping Marketing Product and Insights teams shift from legacy solutions to modern SaaS-led platforms.

How Youll Find Success

• Selling strategic business outcomes like campaign ROI speed to market and product success rather than just research projects
• Navigating mid-market SaaS sales cycles involving multiple stakeholders and successfully growing Annual Contract Value over time
• Positioning AI and synthetic data as tangible competitive advantages that resonate with customers business goals
• Leading new logo acquisition while expanding existing accounts through multi-team platform adoption
• Collaborating effectively with XM Account Executives to integrate MR into broader Qualtrics solutions
• Demonstrating ownership and adaptability in a fast-paced evolving market
• Balancing consultative selling with a data-driven mindset to align solutions with customer priorities

How Youll Grow

• Develop deep expertise in a rapidly evolving AI-powered SaaS platform that is redefining market research
• Gain exposure across a wide range of commercial customers sharpening your ability to customize sales strategies and build strong multi-stakeholder relationships
• Build experience leading complex multi-phased sales cycles with measurable business impact
• Collaborate closely with product and delivery teams influencing roadmap decisions and gaining cross-functional insights
• Benefit from a strong mentoring culture focused on accelerating growth and shortening your ramp time

Things Youll Do

• Prospect and close new commercial customers across Japan driving new logo acquisition
• Expand product adoption and use cases within existing accounts converting pilots into recurring SaaS and data subscriptions
• Partner with XM Account Executives to position Market Research as the gateway to a larger Qualtrics footprint
• Compete effectively against agencies panel providers and legacy research platforms by clearly articulating MRs value proposition
• Tailor sales messaging to address customer-specific business challenges and highlight AI-driven advantages
• Collaborate cross-functionally with marketing product and delivery teams to ensure customer success and feedback integration

What Were Looking For On Your Resume

• Experience selling SaaS solutions to mid-market or commercial customers preferably with exposure to insights market research or related fields
• Proven track record in managing multi-stakeholder sales cycles and growing existing customer accounts
• Ability to translate technical concepts such as AI and synthetic data into clear business value for diverse buyer personas
• History of landing and expanding logos through consultative sales approaches
• Comfortable working in a fast-moving evolving sales environment with a focus on outcomes over activity metrics

What You Should Know About This Team

• High-performing focused go-to-market team operating across APJ with hubs in Sydney NewZealand and Singapore
• Strong collaboration culture with cross-functional partners including product delivery and marketing your voice directly influences product roadmap and strategy
• Fast feedback loops enabling you to see the impact of your wins and continuously refine best practices regionally
• Dedicated mentorship structured onboarding and peer shadowing to pave a smooth path to success
• Performance measured by customer outcomes and business results not just activity metrics

Our Teams Favorite Perks and Benefits

• Competitive total rewards package featuring base salary uncapped commission and generous benefits
• Private health insurance covering medical and extras for you and your family
• 185000 JPY Annual Experience Bonus to invest in memorable personal experiences
• 34000 JPY Quarterly Wellness Stipend supporting both physical and mental wellbeing
• Commuter allowance covering public transport expenses to the office
• Hybrid working model: 3 days in office 2 days remote
• Catered lunches and a fully stocked kitchen in our Tokyo Office