Event Service Manager

Webster Groves, MO - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Event Service Manager

The Events Service Manager is a full-time position responsible for executing full-service catered events in accordance with OO Hospitalitys unparalleled standards. This position will report directly to the Director of Events.

Core tasks and key responsibilities:

Work in collaboration with Event Management and Culinary team to plan for successful event execution
Understand and follow specific event instructions including but not limited to: menus set-up lists banquet event orders (BEO) contracts room diagrams
Attend Banquet Event Order Meetings
Coordinate with Human Resources Manager to seek and hire team members for event staffing needs
Schedule and coordinate staffing needs for event execution including set-up of the venue
Develop and provide team members with the necessary training including customer service and serving etiquette
Coordinate all aspect of the venue set-up including Audio/Visual and Food and Beverage needs
Direct pre-shift lineups with event staff and kitchen personnel
Supervise event service inclusive of: captains servers bartenders and support staff by being present and active on floor throughout the shift overseeing and assisting team members
Responsible for seeing that all side work is assigned properly and completed
Review the cleanliness of event spaces and equipment at the close of each event
Follow all company safety and security policies and procedures including report accidents injuries and unsafe work conditions to Management and Human Resources
Prepare a Captains report after each event to summarize service details needed inventory items successes and areas of improvement to build on for next event
Serve as closing manager for events being the last touch of contact for our clients
Relay any policy changes or operational changes to team members and guide them in adjusting as needed
Ensure that all applicable safety regulations are communicated and adhered to
Deliver genuine hospitality in all aspects of work to both clients co-workers & vendors
Direct all efforts toward guest satisfaction the maintenance of company standards and revenue generation
Must work within and hold other accountable to companys Core Values
Must be available on evenings and weekends
Other duties as assigned

Why youll love it here:

Competitive Pay Salaried position based on experience.
Career Growth Opportunities for advancement in a growing hospitality group.
Team-Oriented Culture Work alongside hospitality professionals who are passionate about what they do.
Exclusive Discounts Enjoy perks at all OO Hospitality Group locations.
Additional benefits for full-time roles after one year

Technical: Strong Computer Skills (Microsoft Office Toast POS and Tripleseat preferred) Language: English Experience: Strong understanding of diverse cuisine and beverage. At least 2 years of off-premises or venue-based catering management experience. Managerial experience with service staff. Wine Beer and Spirits knowledge.	Certifications: Bachelors degree or Equivalent Experience SMART Certification Food Safety & Sanitation Certificate Work Environment: Must be able to maneuver to all areas of event venues including food and beverage areas. Requires mobility prolonged standing bending stooping and reaching. Must be able to respond to visual and aural cues. Requires hand-eye coordination and manual dexterity. Must be able to tolerate varying levels of stress temperature illumination air quality and fatigue. Heavy customer contact required. Must be able to work nights and weekends.

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the operation

We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

Required Experience:

Manager

Event Service Manager The Events Service Manager is a full-time position responsible for executing full-service catered events in accordance with OO Hospitalitys unparalleled standards. This position will report directly to the Director of Events.Core tasks and key responsibilities:Work in collabora...