Post Associate

Mur-chol-uh-jee The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world.

Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel headwear drinkware gifts and accessories. We are family-owned people-powered and we are adding to our #MerchFam. Come see why we are a three-time Star Tribune Top Workplaces award winner!

Merchology seeks a Post-Production Associate for our Operations team. Reporting to the Operations Supervisor the Post-Production Associate is a critical role that will ensure Merchology products are professionally and purposefully shipped to the satisfaction of our domestic and international customers.

Second Shift: 3:00-11:30 PM

PRIMARY RESPONSIBILITIES

A successful Post-Production Associate will:

• Take ownership and accountability for all safety and quality incidents within your area of responsibility.
• Be responsible for batch domestic and international shipping of customer orders.
• Communicate via email and HubSpot with customer service and other departments to troubleshoot order issues.
• Create shipping and fulfillment transactions for returns to suppliers and vendors.
• Troubleshoot customer returns for wrong address missed decoration or cancellations.
• Assist with post production and shipping functions as needed.

REQUIRED and PREFERRED QUALIFICATIONS

• High school diploma or equivalent
• 0-2 years of experience in shipping or production role
• Basic computer skills
• Positive and collaborative attitude
• Ability to follow written and verbal processes in English
• Proficiency in Microsoft Office; NetSuite HubSpot ShipHawk preferred
• Spanish bilingual a plus

WHAT WE OFFER

In addition to an outstanding creative culture authentically nice people and interesting work we have:

• Generous PTO (18 days per year)*
• 8 company-paid holidays*
• Hybrid work schedule for select departments
• 40 hours of paid volunteer time*
• 401(k) with match*
• Medical and dental insurance options FSA and HSA*
• Company-paid life insurance and short-term disability*
• Company-sponsored social events
• Premium brand partner discounts
• Employee-led Committees in Social Events Wellness DE&I and Giveback *denotes full-time permanent employee benefits

LOCATIONS

• 3000 Niagara Lane North Plymouth MN 55447
• Fully onsite role

INDUSTRY

• Business to Business eCommerce and Apparel

Merchology is an equal opportunity employer and certified Disability-owned Business Enterprise. We celebrate diversity and are committed to a workplace where personal and professional growth are achieved through inclusion. If you require disability resources to submit your application please email for assistance.