Referral Coordinator Medical Office
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Job Location:
Oconomowoc, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Overview
This position is responsible for managing all incoming and outgoing patient referrals to ensure timely accurate and efficient coordination of care at the client site. This role supports both clinical teams and patients by verifying insurance requirements scheduling appointments with internal providers and maintaining documentation within the Electronic Health Records (EHR) systems. The MSA Referral Coordinator serves as a key communication link between providers patients and therapy clinics.
We are seeking candidates with experience in a healthcare medical office or scheduling environment withworking knowledge of insurance verification authorizations and referral processes.
Responsibilities
Process all new physical therapy referrals and physician scripts confirming diagnosis treatment recommendations and required documentation.
Communicate with patients regarding referral status insurance details and upcoming physical therapy appointments.
Schedule initial evaluations and work with Office Specialist and other office staff to ensure appropriate therapist assignment and appointment availability.
Track referral progress and follow up on outstanding or incomplete referrals.
Maintain accurate referral records scanned documents and communication logs within the EHR.
Qualifications
Minimum Education
Required:
High School diploma or equivalent
Minimum Experience Required:
2 years of experience in a healthcare medical office or scheduling environment.
1 year working knowledge of insurance verification authorizations and referral processes.
Preferred:
1 year experience with PT referrals physician scripts and insurance authorization processes.
1 year experience with therapy-related authorizations and Medicare/commercial insurance rules.
Knowledge of medical terminology.
Familiar with healthcare information systems such as EPIC NextGen etc.
Knowledge Skills and Abilities
Strong communication skills with the ability to support both patients and clinical staff.
Excellent organizational skills with the ability to manage multiple referrals and deadlines.
Proficiency with electronic health records and Microsoft Office Suite.
High accuracy in data entry documentation and recordkeeping.
Time management and prioritization with competing referral deadlines.
Virtual Employee
Location/Org Data : Dept Number
Required Experience:
IC
Key Skills
- Office Manager Experience
- Microsoft Office
- Customer Service
- Computer Skills
- Microsoft Outlook
- Microsoft Word
- QuickBooks
- Medical office experience
- Office Experience
- Front Desk
- Microsoft Excel
- Administrative Experience
About Company
Discover ATI Physical Therapy, offering physical therapy services to help you recover, improve mobility, and achieve your best health. Schedule today.
