Supervisor-Environmental Services

Job Responsibilities:

• Responsible for supervising Environmental Services Specialists in maintaining established work schedules to provide a clean safe and aesthetically pleasing environment.

• Contribute to the execution of environmental services projects and operational implementation of programs.

• Manage space changes across campus to ensure cleaning standards are met for staff/office moves.

• Support development and implementation of standards policies and procedures for Environmental services.

• Research on new techniques to be used in ones own area; Stay updated with the latest trends in the environmental services industry.

• Lead and supervise teams; Train mentor and guide team members and ensure they have all the resources required to complete their assigned tasks.

• Perform other duties as assigned to meet the goals and objectives of the department and institution.

• Maintain regular and predictable attendance.

Minimum Education and/or Training:

• High School Diploma/ GED required.

• Preferably one year of post-high school education (Management Business Administration or related field) and/ or exposure to leadership training and responsibilities.

Minimum Experience:

• 3 years of experience in environmental services or a relevant area.

• Some experience implementing and monitoring environmental services cleaning policies procedures and programs

• Experience leading/monitoring teams/ resources/ timelines within the area.

• Strong understanding of environmental regulations laws and standards.

• Proven performance in earlier role.

Special Skills Knowledge and Abilities:

• Plans the workload for team and gives clear instructions and expectations on delivery.

• Frequently reviews work gives positive and constructive feedback and completes evaluations.

• Coaches and supports the development efforts of each team member.

• Leads team meetings on an as needed basis and effectively communicates with cross-functional teams for results.

• Understands and uses digital tools of communication as needed.

• Speaks up in meetings raises concerns and shares information with team.

• Able to draw insights from different sets of data and quickly understand why issues are happening.

• Solves problems quickly by identifying the root causes.

• Encourages others to see the opportunities ahead amidst changing circumstances even when the details have not been finalized.

• Remains calm in challenging and uncertain times by focusing on the end goals and solving problems.

• Defuses any unforeseen developments and problems by leveraging data analysis and insights. Maintains focus on goals.

• Drives engagement and ownership for the group to deliver ambitious results and solutions.

• Demonstrates strong knowledge of standards guidelines and regulations to implement environment safety programs and processes.

• Monitors and maintains the highest possible sanitary standards through a clean attractive and safe environment.

• Independently triages and handles technical issues escalates as needed.

• Demonstrates physical fitness and is able to work in a stressful environment.

• Proactively engages with customers to seek feedback and suggestions to deliver high-quality service within their own area.

• Maintains exemplary service to support guests always demonstrating calm under pressure and exhibiting a pleasing demeanor.

• Independently addresses complex customer needs and issues escalates as needed.

Physical Demands and Working Conditions:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job the employee is regularly required to stand; walk; sit; use hands to finger handle or feel; talk or hear; reach with hands and arms; climb or balance; and stoop kneel crouch or crawl.

• The employee frequently is required to talk or hear and or smell.

• The employee must frequently lift and/or move up to 50 pounds.

• Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• While performing the duties of this job the employee is frequently exposed to dust particles cleaning chemicals and organisms that cause diseases.

• The employee may be required to wear personal protective equipment.

• Exposure to blood and other bodily fluids.

• Employee may be exposed to vibrations including shaking objects or surfaces which may cause strain on the body or extremities.

• The noise level in the work environment is usually loud.

• An essential function of the job is to be able to comply with all applicable federal state and local safety and health regulations that would apply to this job.

• The employee must move about the work space to access work surface and shelves cabinets drawers and equipment that are at below or above the work surface.

• Nothing in this job description limits managements right to assign or reassign duties and responsibilities to this job at any time as business needs dictate.

• This job description reflects managements assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.

• The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.

Compensation

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