Senior Manager, Marketing Operations Meetings & Budget Management

Your Role:

The Senior Manager Marketing Operations is a crucial role within the commercial team and will be responsible for leading managing measuring and driving continuous improvement of National POAs print and fulfillment operations budget management and centralization of resources and for the Rare Tumor Commercial Team. This individual will support three separate brands teams making up two therapeutic areas to support the commercial success of the business unit.

This role will involve a high level of cross-functional collaboration strategic thinking and creative problem solving and project management skills. It requires the selected individual to become a champion for evolving processes and operations to be more efficient and effective for internal and external stakeholders. Cross-functional partnership will include but is not limited to marketing sales market access compliance medical legal regulatory and professional organizations. This position reports to the Lead U.S. Rare Tumors Marketing Operations and will work in close partnership with the broader U.S. Rare Tumors Commercial Team.

Location Classification Hybrid:

This role will be required to work onsite 2 days a week (Tuesday and Wednesday) or more depending on business needs. #LI-Hybrid

Essential Duties and Responsibilities:

• BU Lead for National POA Meetings (2/year)
  • Develop and align the national POA strategy with brand objectives launch milestones field needs and annual priorities.
  • Partner with key crossfunctional teams (Brand Sales Medical Training Operations) to define goals themes and key messages.
  • Build the annual POA calendar and lead endtoend agenda development across general sessions clinical updates workshops and breakouts.
  • Ensure clear consistent compliant content; manage MLR review.
  • Develop executive presentations keynotes and storytelling for leadership.
  • Serve as the central coordinator across internal teams and external agencies.
  • Lead POA workstreams track decisions and drive milestone accountability.
  • Oversee all logistics including venue sourcing production/AV runofshow breakouts staging travel and onsite execution.
  • Manage production elements such as scripting rehearsals and technical integration for polished delivery.
  • Oversee budget contracts SOWs agency RFPs and vendor performance.
  • Ensure full compliance with PhRMA OIG and internal policies.
  • Manage risk mitigation and onsite readiness.
  • Collect field feedback and deliver insightsdriven recommendations and leadership summary reports.
  • Create a multicycle improvement roadmap to enhance POA effectiveness year over year.
    
    
• Print & Fulfillment Operations
  • Own the endtoend print and fulfillment model and continuously streamline processes.
  • Maintain SOPs SLAs QA standards and compliance guardrails (versioning expiration ISI destruction).
  • Ensure MLR alignment so only approved materials are produced and distributed.
  • Manage centralized intake for print jobs reprints kitting and event shipments.
  • Build production timelines and capacity plans tied to launches congresses and field demand.
  • Coordinate with crossfunctional partners and vendors to prioritize needs and reduce rush work.
  • Lead RFPs and manage print vendors 3PLs and kitting partners; track KPIs and performance.
  • Oversee prepress press checks and finishing to ensure quality and brand consistency.
  • Optimize print specs for cost quality and speed.
  • Maintain strict version control and execute recalls/destruction of outdated materials.
  • Manage inventory strategy (par levels reorder points obsolescence).
  • Maintain and improve the ordering portal ensuring accurate inventory and a userfriendly experience.
  • Set ordering rules approvals and shipping restrictions.
  • Provide usage analytics and insights to guide future material planning.
  • Manage budget POs/SOWs forecasting and cost optimization.
    
    
• Budget Management
  • Oversee endtoend processing of Statements of Work (SOWs) amendments and purchase orders (POs) for the Marketing team.
  • Manage 200 POs including monthend vendor reporting actuals receiving and maintaining the BU openPO report.
  • Partner with Finance on budget management accrual tracking and overall Commercial Spend oversight.
  • Manage all BU invoices to ensure timely payment; serve as primary contact for Accounts Payable to resolve invoice issues.
  • Lead the transition of SOW/PO processes and systems from legacy to new across crossfunctional teams.
  • Serve as subject matter expert for contracting processes within US Rare Tumors Marketing; train employees on SOPs/systems and recommend improvements to enhance operational efficiency.
    
    
• Onboarding and Offboarding; Centralization of Resources
  • Develop and manage the endtoend onboarding and offboarding process for employees including establishing communication workflows to ensure timely system access and removal across both organizations.
  • Lead transitions from legacy onboarding to updated processes and standards.
  • Document all onboarding/offboarding procedures and create rolespecific checklists for employees and managers.
  • Maintain Sales and Marketing organizational information (org charts rosters headshots distribution lists) critical to onboarding and daily operations.
  • Create and maintain an internal intranet site to centralize key business unit resources (POA materials team information SOPs/policies onboarding tools field communications congress plans annual priorities links and cultureteam content). Ensure accuracy usability and ongoing updates.
  • Manage archive and ensure compliance of all field communications.
  • Implement best practices for content management including version control and adherence to organizational standards.
  • Communicate the availability and value of intranet resources to the US Rare Tumors Business Unit.
    
    
• Other
  • Contribute to the overall success of marketing operations through efficient planning and execution and evolution and innovation.
  • Ad hoc projects and tasks as assigned.
  • Perform other duties as assigned to support overall teamobjectives.

Role Requirements:

• Education: Bachelors degree
• Minimum 5 years of pharmaceutical/biotech experience including at least 2 years in Marketing Operations and/or project management
• Strong knowledge of pharmaceutical and promotional regulations; experience in highrisk contracting environments
• Proven project and vendor management skills including budgeting prioritization logistics and performance oversight
• Ability to lead national POA planning (preferred) with experience in sourcing procurement or meeting management
• Strong interpersonal negotiation communication and presentation skills
• Ability to influence without authority and collaborate across crossfunctional teams
• Demonstrated ability to manage multiple projects and operate effectively in a fastpaced highexpectation environment
• Operates with urgency efficiency flexibility and attention to detail in a rapidly changing environment
• Experience in oncology and/or rare diseases and product launches (preferred)
• Excellent communications skills with an ability to efficiently and productively communicate both orally and in writing; track record of effective and influential presentations to external and internal stakeholders
• Proven ability to lead and collaborate with cross-functional teams
• Embody the organizations values to act with empathy and humility to drive a culture that takes ownership and accountability for their individual and teams performance.
• Strong interpersonal communication skills to collaborate with colleagues stakeholders and vendors effectively and clearly in a remote hybrid work environment.
• Ability to travel occasionally 50% travel required; including overnight stay driven by business need.
• This position must be able to work East Coast hours.

Compensation & Benefits:
The expected salary range for this position is $121400.00 $182000.00. Actual pay will be determined based on experience qualifications location and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance.