Services Manager

Home Group

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profile Job Location:

Worcester, MA - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Service Manager

Earn 27338 per yearand great benefits including Health Cash Plan

Permanent full time (37.5 hpw) plus on call shift payment of 14.30 per session

Worcestershire - primarily within our Worcester services.

We cant offer a CoS for this role

Home a place where you belong

This is your chance to unleash the potential in our colleagues whilst delivering excellent outcomes for our customers!Youll manage our services which house customers experiencing mental health conditions within our 24hr services and our dispersed and community support services.

What youll do

  • Youll be the Safeguarding Lead and will manage our passionate and dedicated team of Support Workers and Coordinators

  • Being present within the service to understand how it runs and identify opportunities to improve quality

  • Stepping in during crisis situations and supporting customers with empathy and professionalism

  • Overseeing maintenance issues and managing the service budget effectively

  • Attending multiagency meetings and steering groups to represent and develop the service

Why join us

If youre a proactive leader who thrives in a fastpaced purposedriven environment this is your opportunity to make a real difference.

Imagine going home each day knowing youve helped change someones life for the better. Youll get to do exactly that and youll be part of one of the UKs top 10 Great Places to Work!

You have

  • Great people skills ability to communicate and understand where people are in their life

  • The confidence to challenge behaviours that are not aligned to our values and the ability to advocate for your customers

  • Ideally youll have experience of leading a team and have the knack for empowering and developing others

  • Experience of delivering support in a housing or care environment

  • To get from A to B youll need a vehicle insured for business purposes. The great news is that well pay your mileage! This is essential for this role.

Stronger together

We do our best work when were ourselves. Thats why inclusion wellbeing and our diversity networks help make Home Group a great place to work!

The practical bits

  • The role is primarily Monday-Friday 9-5 however there may be times where you will be required to cover the service - so flexibility is a requirement with this role.

  • You will be expected to provide cover in Worcester and Kidderminster - however this role will be primarily based within our Worcester services.

  • You will be based at one of our 24hr services. This role will be covering a mixture of the support services within the team so you will have to manage your diary effectively so that you are spending time at all different parts of the service.

  • Youll be able to use technology for monitoring spending on the budgets ensuring that the paperwork that the staff team are completing is meeting the quality standards setting rotas to ensure the services are always covered creating documents to incorporate into the service so that the service and support is as effective as possible.

  • Youll need an Enhanced DBS check done and we pay for that.

Whats in it for you

  • 34 days leave (including bank hols and a me day to use for whatever you fancy) increasing to 39 the option to buy 5 more and time off for volunteering too!

  • Health cash plan saving you (and your children) 1140 each year covering dental opticians prescriptions and more

  • Matching pension contribution (up to 7% and life insurance of 3x basic salary)

  • Career path with development and excellent training package.

  • Family friendly policies including maternity paternity adoption neonatal fertility and menopause support

Find out more

Click APPLY NOW to see our Client Services Manager job description find out about us for help to apply and for all our benefits. Roles can close early so dont wait.

For reasonable adjustments email

Central Supported Portfolio 605


Required Experience:

Manager

Service ManagerEarn 27338 per yearand great benefits including Health Cash PlanPermanent full time (37.5 hpw) plus on call shift payment of 14.30 per sessionWorcestershire - primarily within our Worcester services.We cant offer a CoS for this roleHome a place where you belongThis is your chance to u...
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Key Skills

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About Company

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A housing association with homes & services across England & Scotland

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