Senior Digital Merchandising Manager

About us

At Dyson we solve the problems others choose to ignore with surprising new inventions that defy convention and simply work better. Our Digital teams power the experience for millions of Dyson owners and fans across the globe. We care about quality and precision at every touchpoint and we challenge conventionso our digital presence is as remarkable as our machines.

About the role

Were seeking a Senior Merchandising Manager to lead our eCommerce Merchandising teamdriving excellence across diverse digital channels and markets. Its a role for someone who thrives at the crossroads of technology content and commercial focus.

• Lead and inspire a team of eCommerce Merchandisers working across Dysons core CMS platforms (AEM Magento Sitecore) and Salesforce Marketing Cloud. Provide direction solve technical challenges and foster a high-performing supportive environment.
• Champion professional growth. Understand each team members ambitions and align their development with team goals and Dysons vision.
• Command major global digital projects. Own deliverylocalised multi-lingual content effective training and seamless support.
• Safeguard quality. Keep digital standards high and consistent ensuring every piece of content is accurate and reviewed before release.
• Act as senior escalation point for any technical or platform challenge guiding fast effective solutions.
• Report to the Global Digital Delivery & Merchandising Director with clear updates on project progress risks and dependencies.
• Support platform integration and rollout. Help the team partner with global eCommerce Revenue and Product teams to validate new CMS features before launch.
• Ensure robust testing (BVT) and validation so every digital feature is fit for purpose from day one.
• Drive collaborationacross APAC markets product owners designers commercial teams and beyondto raise the bar for digital excellence.
• Investigate and resolve technical issues fast supporting the business and your team every step of the way.
• Influence and inspirebuilding trusted relationships at every level and setting the standard for working together.
• Relentlessly improve. Find better ways embed digital transformation and drive efficiency so our digital teams stay ahead.

About you

You live for digital have a sharp eye for quality and know how to motivate teams to go further.

• Strong eCommerce expertise with 5 years on major CMS platforms (AEM Hybris Magento or Sitecore preferred).
• 23 years proven track record leading high-performing teams.
• Experienced managing and collaborating with offshore colleagues.
• Skilled motivator and team buildersomeone who inspires by example.
• Able to set priorities coordinate workstreams and drive projects forward with resilience and composure.
• Strategic mindsetcurious about digital transformation and how businesses evolve.
• Confident communicator at all levels translating tech for non-technical partners with ease.
• Advanced in Microsoft Office and ideally hands-on with Atlassian tools.
• Genuine team player. Proactive self-starter. Clear consistent communicator.

If youre ready to set new standards for digital experience and lead a team that never stops improving this is your next step. Join us. Engineer something remarkable.

Reward

At Dyson Reward goes beyond just salary and bonuses. Through a comprehensive package of Financial Lifestyle and Health Benefits we provide support tailored to every stage of life and the moments that matter most.

Working policy

At Dyson our vibrant campus culture is built on in-person collaboration creativity and shared learning. Working side by side not only fuels our innovation but also creates a strong sense of belonging. To nurture this dynamic and inclusive environment we do not offer a regular hybrid working arrangement.

Dyson is an equal opportunity employer. We know that great minds dont think alike and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race colour religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other any other dimension of diversity.