Regional Business Manager
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Job Location:
Cincinnati, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
About Us
From commercial office space and manufacturing to multi-site retail portfolios we manage and support over 1 billion square feet of facilities space for the nations leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance.
Job Summary
Manages all operational and strategic activities related to the Learning Care Group account within the East Coast region. This role provides direct supervision mentorship and coordination for a team of Facility Managers (FMs) across multiple sites. The Regional Business Manager (RBM) acts as the primary liaison between senior management the field team and the client ensuring that all facilities operate efficiently safely and within budget while driving a culture of continuous improvement and professional development.
Essential Duties & Responsibilities
Leadership & Development
- Direct and Mentor: Lead a team of approximately 8 Facility Managers (approx. 500-600 sites) ensuring adherence to quality maintenance processes and fostering a high-performance culture.
- Performance Management: Conduct weekly one-on-one meetings with direct reports to establish clear objectives deliver constructive feedback and monitor progress.
- Professional Growth: Promote team development by encouraging certifications (e.g. IFMA FMP/CFM) and enhancing technical proficiency in tools like Microsoft suite CMMS system written and verbal communication skills.
Operational Coordination
- Work Order Oversight: Oversee and support the FMs daily work order velocity to ensure facilities operate efficiently and safely.
- PM Program Ownership: Develop and own the comprehensive preventative maintenance (PM) program ensuring consistent execution across the region.
- Standardization: Standardize processes across all locations to deploy best practices and deliver consistent high-quality service.
- Vendor Strategy: Collaborate with Procurement and guide FMs to secure the right vendors in appropriate markets to support each area effectively.
Strategic Oversight & Financial Management
- Strategic Planning: Design and execute facility management plans aligned with organizational goals including maintaining a schedule of strategic improvement initiatives and milestones.
- Budget Adherence: Manage workflows to adhere to client-set budgetary constraints achieving cost-efficiency while upholding superior facility standards.
- Financial Review: Review monthly financial reports for accuracy and execute necessary corrections.
- Data Analysis: Analyze operational data using Power BI and Excel to generate detailed reports for senior management that highlight achievements and areas for improvement.
Communication & Client Relations
- Issue Resolution: Address escalated concerns from the Client and Field Team ensuring timely resolution and establishing contingency plans for emergencies.
- Information Flow: Facilitate seamless communication flow between Senior Management the Client and the field team.
- Stakeholder Alignment: Ensure the client is kept abreast of operational wins and challenges through regular reporting and engagement.
- Monthly client meetings: Establish and facilitate monthly partnership meetings with client counterparts to proactively mitigate escalations strengthen the relationship and highlight operational achievements.
Safety & Compliance
- Culture & Enforcement: Drive a safety-first culture by implementing the Safety Program and ensuring strict compliance with all EMCOR government and customer policies procedures and regulations.
Qualifications
EDUCATION and/or EXPERIENCE
- Education: Bachelors Degree (BA/BS) in Facilities Management Business Administration Construction Management or related field preferred.
- Experience: Five years of experience in Operation and Maintenance management with a proven ability to manage multi-site teams effectively.
- Knowledge: In-depth knowledge of compliance regulations maintenance best practices and budget management principles.
COMPUTER SKILLS
- Proficiency in CMMS systems and Microsoft Office Suite (Word Excel Outlook).
- Advanced knowledge of Excel and data visualization tools (Power BI) to support strategic decision-making.
LANGUAGE SKILLS
- High-level ability to read and interpret general business periodicals professional journals technical procedures or governmental regulations.
- Exceptional communication skills to foster collaboration across diverse stakeholders and teams.
- Ability to effectively present information and respond to questions from groups of managers clients and the general public.
REASONING ABILITY
- Strong analytical abilities to identify opportunities implement operational improvements and support strategic decision-making.
- Ability to successfully multi-task and deal with multiple problems involving several variables.
TRAVEL
- Travel is business-driven; flexibility is key. Candidates should expect to travel on a monthly basis (approx. 20%) to conduct spot site visits and meet with direct reports and the client.
Equal Opportunity Employer
Notice to Prospective Employees
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCORs normal application process it is probably fraudulent.
Geographic Disclosure
#EFS
Required Experience:
Manager
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- RBM
- Account Management
- CRM
- Performance Management
- Territory
- Product Line
- Financial Statements
- Management skills
- Business Relationships
- Regional Business
- Sales Goals
- Direct Reports
About Company
EMCOR Group, Inc NYSE EME is a global leader in mechanical and electrical construction services, facilities services, energy infrastructure, sustainability and green building services for businesses, organizations, hospitals, education facilities and government
