Job Summary Pi Square Technologies is hiring a Senior Associate SAP OTC-DSD for a global PwC Managed Services engagement.
The role focuses on SAP S/4HANA SD (Order-to-Cash) support with Direct Store Delivery (DSD / LMD / Van Sales) expertise. The candidate will work in a high-paced AMS/Operate environment handling incidents enhancements and client interactions while ensuring SLA adherence.
Key Responsibilities -
Provide L2/L3 SAP SD (OTC) support in a Managed Services environment
-
Handle incident change and problem management as per SLA
-
Support DSD / LMD / Van Sales business scenarios
-
Perform ticket quality reviews RCA and status reporting
-
Work on S/4HANA OTC processes including Sales Orders Delivery Billing and Settlement
-
Collaborate with cross-functional teams (FI MM TM)
-
Mentor junior team members and conduct knowledge-sharing sessions
-
Participate in client calls audits and operational reviews
-
Identify improvement opportunities and support POC/POV initiatives
Required Skills -
6 years of SAP SD / OTC experience
-
Strong S/4HANA support experience
-
Direct Store Delivery (DSD) / LMD / Van Sales exposure
-
DSD settlement process knowledge
-
Experience with:
-
OTC scenarios:
-
Strong incident & SLA management experience
Configuration Experience (SAP SD) -
Sales Order Management
-
Pricing procedures & condition techniques
-
Delivery & Shipment
-
Billing & Output controls
-
Credit Management
-
STO Cash Sales Rush Orders
Preferred Skills -
SAP Certification in SD / S/4HANA Sales
-
Integration experience with SAP TM
-
Knowledge of IDOC / ALE / EDI (functional)
-
Tools exposure: ServiceNow Solution Manager Jira HP ALM LSMW
-
Implementation or rollout experience
Education
Job Summary Pi Square Technologies is hiring a Senior Associate SAP OTC-DSD for a global PwC Managed Services engagement. The role focuses on SAP S/4HANA SD (Order-to-Cash) support with Direct Store Delivery (DSD / LMD / Van Sales) expertise. The candidate will work in a high-paced AMS/Operate e...
Job Summary Pi Square Technologies is hiring a Senior Associate SAP OTC-DSD for a global PwC Managed Services engagement.
The role focuses on SAP S/4HANA SD (Order-to-Cash) support with Direct Store Delivery (DSD / LMD / Van Sales) expertise. The candidate will work in a high-paced AMS/Operate environment handling incidents enhancements and client interactions while ensuring SLA adherence.
Key Responsibilities -
Provide L2/L3 SAP SD (OTC) support in a Managed Services environment
-
Handle incident change and problem management as per SLA
-
Support DSD / LMD / Van Sales business scenarios
-
Perform ticket quality reviews RCA and status reporting
-
Work on S/4HANA OTC processes including Sales Orders Delivery Billing and Settlement
-
Collaborate with cross-functional teams (FI MM TM)
-
Mentor junior team members and conduct knowledge-sharing sessions
-
Participate in client calls audits and operational reviews
-
Identify improvement opportunities and support POC/POV initiatives
Required Skills -
6 years of SAP SD / OTC experience
-
Strong S/4HANA support experience
-
Direct Store Delivery (DSD) / LMD / Van Sales exposure
-
DSD settlement process knowledge
-
Experience with:
-
OTC scenarios:
-
Strong incident & SLA management experience
Configuration Experience (SAP SD) -
Sales Order Management
-
Pricing procedures & condition techniques
-
Delivery & Shipment
-
Billing & Output controls
-
Credit Management
-
STO Cash Sales Rush Orders
Preferred Skills -
SAP Certification in SD / S/4HANA Sales
-
Integration experience with SAP TM
-
Knowledge of IDOC / ALE / EDI (functional)
-
Tools exposure: ServiceNow Solution Manager Jira HP ALM LSMW
-
Implementation or rollout experience
Education
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