Indirect Channel Enablement Coordinator

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.

The role:

Xylem is seeking a Indirect Channel Enablement Coordinator who combines strategic discipline with diverse agile cross-functional thinking to help accelerate the growth of our channel partner network. This role is pivotal in managing partner data streamlining processes and enabling sales growth through effective channel support and administration. Success in this role requires creative problem-solving adaptability and strong collaboration across teams. The ideal candidate will act as a growth catalyst.

Principal responsibilities:

• Execute on a channel strategy focused on revenue growth partner success and market expansion

• Maintain accurate data and leverage insights to identify opportunities build actionable plans and track performance against KPIs.

• Support onboarding and enablement of new channel partners by conducting market analysis to serve new or growing vertical markets.

• Coordinate with Sales Marketing and Operations to ensure smooth execution of channel programs and promotions.

• Monitor compliance with channel policies agreements and incentive structures.

• Generate reports and dashboards to track channel performance and highlight areas for improvement.

• Respond to partner inquiries and resolve operational issues in a timely and professional manner.

• Contribute to process improvements and system enhancements to support scalable channel growth.

• Strong collaboration with the local salesforce to ensure the achievement of the business growth defined by the segment strategy.

• Ensure higher win rate making post-mortem analysis on lost cases with sales.

• Manage priority among customers with a hunter mindset and proactive approach to effectively ensuring the best quotations and offer follow ups.

Minimum Qualifications:

• Bachelors degree in Business Marketing or related relevant experience.

• 5 years of experience in channel management/strategy and channel partner program administration.

• Strong organizational skills and attention to detail.

• Proficiency in Salesforce other systems such as PowerBI Excel and PowerPoint.

• Ability to work cross-functionally in a fast-paced growth-oriented environment demonstrating excellent communication and problem-solving abilities.

• Sales acumen.

Preferred Qualifications:

• Experience in industrial or infrastructure sectors.

• Familiarity with channel sales models and partner ecosystems.

• Knowledge of SAP

Soft skills:

• Proactively seeks feedback from peers and the manager

• Applies new knowledge and tech to improve outcomes

• Identifies and mitigates risks

• Breaks down problems effectively and leverages RCA

• Performs strongly under pressure or in face of challengesLeads change with optimism

Travel requirements: up to 75%

Location: North-Italy responsible for the entire country

Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.