Customer Service Representative
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
GFL Environmental is looking for a Customer Service Representative to join our in Coquitlam British Columbia!
At GFL our goal is to invest in our people and provide opportunities to grow for life!
GFL Environmental is one of North Americas leading waste management companies proudly making communities cleaner safer and happier through first-class service. Together our employees are known as Team Greena name that unites us all under our shared purpose: making our customers and communities Green for Life!
Working for GFL is more than a job its an opportunity to grow in your career make new friends and make a difference each day.
The Job:
The Call Centre Service Representative will assist in selling and promoting GFLs solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional courteous manner. Assist outside sales representative with appointment setting customer tracking and quotations.
Benefits: Competitive benefits plan including:
- Retirement Saving Options for future financial security
- Prioritized orthodontic and vision coverage
- Life Insurance
- 10 days of annual paid vacation
A day in the life* of a Call Centre Service Representative:
- Handle inbound customer calls and emails for multiple GFL Environmental divisions
- Respond to customer inquiries with a solutions-oriented approach while managing multiple tasks efficiently
- Conduct customer follow-ups and return calls to ensure timely resolution of issues
- Complete email follow-ups regarding service inquiries account updates and requests
- Process payment requests and support billing-related inquiries
- Run credit checks for new customer accounts in accordance with company procedures
- Act as a positive ambassador for GFL Environmental by promoting cooperation and collaboration with internal teams and external customers
- Perform additional duties as assigned by management
- Maintain flexibility with work schedules as start times and daily responsibilities may vary based on operational needs
About GFL
Other advantages to working at GFL:
- A network of 20000 employees across North America
- Diverse career pathways and internal growth opportunities
- Increased sustainability of your community through the Full Circle Project
- Activity in a publicly traded company (on NYSE & TSX)
#GFLTalent
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all without regard to race religion color national origin citizenship sex sexual orientation gender identity age veteran status disability genetic information or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position please contact
Please note that GFL does not provide visa sponsorshipfor this position. Valid work authorization in the country where the job is located is candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.
This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
