Service Now Consultant

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Role Overview

We are seeking a skilled ServiceNow Consultant with NetSuite experience to support ongoing application maintenance and incident management activities within a managed services environment. The ideal candidate will play a key role in triaging resolving and documenting NetSuite-related issues while ensuring seamless communication with business stakeholders.

Key Responsibilities

Triage and manage NetSuite-related tickets using ServiceNow
Resolve standard functional and configuration issues within NetSuite
Analyze and classify issues as functional configuration integration or development-related
Perform minor configuration changes including roles forms fields and workflows
Escalate complex issues to technical teams with well-documented analysis
Communicate effectively with business users regarding issue status and resolution
Maintain documentation and contribute to knowledge base articles

Required Skills & Experience

2 4 years of hands-on experience working with NetSuite
Strong functional understanding of core modules such as Financials AP/AR Procure-to-Pay (P2P) and Order-to-Cash (O2C)
Familiarity with NetSuite technical concepts including workflows roles and integrations (no deep coding required)
Experience working in a Managed Services / AMS environment
Hands-on experience using ServiceNow for incident and request management
Strong communication and documentation skills

Nice to Have

NetSuite certifications
Experience in post-implementation support or application maintenance roles

Role Overview We are seeking a skilled ServiceNow Consultant with NetSuite experience to support ongoing application maintenance and incident management activities within a managed services environment. The ideal candidate will play a key role in triaging resolving and documenting NetSuite-related i...