Welcome Center- Front Desk Staff

Westerly, RI - USA

Hourly Salary: $ 16 - 16

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

The Ocean Community YMCA now has part-time opportunities at the Welcome Center at the Westerly-Pawcatuck branch. Available hours include 5am-9am and 5pm-9pm daily.

This is a part-time non-exempt position with an hourly rate of $16.25 per hour.

The Welcome Center Staff Member is the first point of contact for members and guests helping to create a welcoming inclusive and supportive environment that reflects the YMCAs core values of caring honesty respect and responsibility. This role ensures excellent customer service handles membership-related tasks and supports safe and smooth daily operations.

Key Responsibilities:

Greet members and guests with warmth and professionalism
Assist with membership inquiries registrations and check-ins
Answer phone calls and provide accurate information about YMCA programs and services
Handle cash and credit card transactions
Maintain a clean and organized Welcome Center area
Enforce YMCA policies in a respectful and consistent manner
Respond to member concerns or incidents escalating issues when necessary
Support program and facility staff by communicating member needs and scheduling updates

Qualifications:

Strong communication and interpersonal skills
Previous customer service experience preferred
Ability to multitask in a fast-paced environment
Basic computer proficiency (Microsoft Office and membership software experience is a plus)
Reliable and punctual with strong attention to detail
Current CPR certification or willing to obtain (YMCA will train)

Benefits:

Free individual YMCA membership with access to facilities and programs
Access to the retirement plan upon hire
Opportunities for growth and career development within the YMCA
Supportive and inclusive team environment
Paid training and CPR/First Aid certification if needed

Interested Apply online today!

EOE

The Ocean Community YMCA now has part-time opportunities at the Welcome Center at the Westerly-Pawcatuck branch. Available hours include 5am-9am and 5pm-9pm daily.This is a part-time non-exempt position with an hourly rate of $16.25 per hour.The Welcome Center Staff Member is the first point of cont...