Admissions Supervisor-Conway Behavioral Health

Conway, AR - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Supervise the daily operations of patient intake and/or admissions which may include call and referral management scheduling of assessments and admissions completion of benefit verification and prioritization of completion of all pre-certifications

Key Responsibilities:

Plan assign and supervise duties during assigned shifts to promote patient safety and departmental efficiency.

Prioritize potential admissions based on patient needs and the facilitys capacity to provide appropriate care.

Demonstrate expertise in milieu management to create a conducive environment for patients.

Apply clinical assessment diagnoses and interventions knowledge appropriately with patients.

Coordinate with the business office to ensure timely and accurate financial counseling for patients as needed.

Provide guidance and direction to staff fostering trust respect and cooperation within the team.

Ensure completion of EMTALA logs if applicable for each patient seen by admissions.

Act as a preceptor during staff training supporting the development of new admission team employees.

Promptly report any challenges during shifts to the Admissions Director.

Maintain a positive empathetic and professional attitude towards customers at all times.

Address and resolve complaints promptly to ensure patient satisfaction and safety.

Qualifications:

Bachelors degree in a social service field is preferred.

Masters degree in a social services field or RN preferred.

In some states may also require registration as a nurse in which case an associates or bachelors degree in nursing is required.

One or more years of experience in a healthcare admissions role is preferred.

One or more years of supervisory/lead experience in a healthcare admissions setting is preferred.

Licenses/Designations/Certifications:

CPR and de-escalation/restraint certification preferred (training available upon hire and offered by the facility).

First aid certification may be preferred based on state or facility requirements.

Required Experience:

Manager