Senior Technical Writer
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
In this role you will be responsible for creating clear structured and highly technical documentation for internal engineering systems partnering closely with senior developers and infrastructure teams. Youll apply a strong foundation in software engineering along with hands-on knowledge of cloud and DevOps environmentsincluding Azure GovCloud infrastructure provisioning with Terraform CI/CD pipelines PostgreSQL operations and disaster recovery configuration management and observability best practices. Youll produce concise how-to guides installation and troubleshooting procedures (PowerShell/Bash) and standardized content organized for developer audiences using defined templates. Success in this role requires proficiency with Confluence GitHub Jira and diagramming tools plus excellent information architecture skills. Youll also independently manage limited SME availability through effective interviewing and scheduling while communicating directly with Directors and Lead Engineers to deliver accurate user-friendly documentation.
Software Engineering Foundation:
- A deep understanding of software development and engineering principles is a primary requirement.
- Cloud & DevOps Literacy: The writer must be comfortable documenting highly technical internal-facing systems.
- Cloud Infrastructure: Azure (specifically GovCloud/IL4) cloud architecture Infrastructure as a Service terraform and provisioning.
- CI/CD: Complex continuous integration and deployment pipelines.
- Databases: PostgreSQL provisioning operations and disaster recovery (DR).
Configuration Management:
- Documenting unified configuration systems and migration from legacy tools.
- Observability: Writing best practices for monitoring and alerting.
Core Documentation & Writing Skills:
- Clarity and Conciseness: The ability to create clear concise and user-friendly documentation.
- Procedural Writing: The writer must be able to create clear how-to guides particularly for installation (using Powershell/Bash) and troubleshooting.
- Information Architecture: The project requires standardizing formats and organizing content logically for a developer audience (e.g. Onboarding Infrastructure Troubleshooting) to improve findability .
- Template Adherence: The writer must be able to follow specific templates such as the MSF Docs Single Page Design which outlines a precise structure for content.
Tool Proficiency:
- Content Platforms: The writer must be proficient in using Confluence and GitHub as the primary documentation platforms.
- Collaboration Tools: Familiarity with Jira for project tracking and Lucidchart (or similar) for diagrams if necessary.
Soft Skills:
- SME Management: The limited availability of Subject Matter Experts (SMEs) is the projects primary risk.
- The writer must have strong interviewing skills and the ability to work independently to proactively schedule and manage SME time.
Stakeholder Communication:
The role requires collaborating directly with senior engineering stakeholders including Directors and Lead Software Engineers.
We offer*:
- Flexible working format - remote office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program tech talks and trainings centers of excellence and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Memorable anniversary presents
- Corporate events and team buildings
- Other location-specific benefits
*not applicable for freelancers
Required Experience:
Senior IC
Key Skills
- Proofreading
- Adobe Acrobat
- Content Management Systems
- Technical Writing
- Visio
- Microsoft Powerpoint
- Sharepoint
- XML
- Confluence
- Wiki Systems
- Word Processing
- Writing Skills
About Company
N-iX is a global software development company that helps world’s leading organizations achieve lasting business value using advanced technology.
