Specialist 2, Information Technology Support & Maintenance

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Welcome to an inspired career.

At Halozyme we are reinventing the patient experience and building the future of drug delivery. We are passionate about the important work we do and constantly strive to do more. We embrace transformation and work hard to innovate for the future. We do this together as One Team we rise by lifting others up and believe in the power of working together for the collective win. Thats why we need youto help us make a significant impact by taking on increasingly complex challenges leaping beyond the status quo advancing our mission and making our One Team culture thrive.

Join us as a Specialist 2 Information Technology Support & Maintenance and youll be part of a culture that welcomes diversity thinks differently to solve problems works collaboratively as one team and delivers meaningful innovations that impact peoples lives.

How you will make an impact

The Senior Specialist 2 IT Technical Support & Maintenance supports and maintains the NetSuite ERP environment and its integrations with Workato Zone (AP automation tool) and RF-SMART. This role will provide day-to-day technical support manage system maintenance activities assist with planned releases and approved changes maintain user-level security fix integration issues and ensure systems operate in alignment with SOX (Sarbanes-Oxley) and GxP (Good Practice) compliance requirements.

In this role youll have the opportunity to:

• Provide Tier 1 and Tier 2 support for NetSuite users across Finance Procurement Supply Chain Manufacturing and Quality

• Solve issues related to transactions workflows saved searches roles and permissions

• Coordinate and support planned NetSuite releases patches and approved system changes and maintenance activities including scheduled downtime patching and configuration updates

• Assist in testing and deploying NetSuite updates customizations and new features

• Maintain system configurations and ensure proper documentation of changes

• Monitor and support integrations between NetSuite and Workato (for automated workflows and data sync) Zone (AP automation tool) and RF-SMART (for warehouse and inventory operations)

• Document integration workflows and maintain configuration records and collaborate with vendors and internal teams to resolve integration errors and optimize performance

• Ensure all system configurations workflows and access controls adhere to SOX (Sarbanes-Oxley) compliance standards including audit trail integrity and segregation of dutie

• Support GxP (Good Practice) compliance by maintaining validated systems documenting changes and participating in periodic reviews and audits.

• Work closely with internal audit QA and compliance teams to ensure systems meet regulatory and operational requirements and support audit and compliance efforts by ensuring proper access controls and data integrity

• Create and maintain user guides FAQs and training materials for NetSuite and integrated tools and conduct onboarding and refresher training sessions for end users

• Perform routine system health checks data validations and performance monitoring

• Participate in enhancement projects and cross-functional initiatives related to ERP and automation and find opportunities to improve system usability efficiency and reliability

To succeed in this role youll need:

• At least 8 years of IT experience with a minimum of 2 years of experience supporting NetSuite ERP in a technical or functional role (An equivalent combination of experience and education may be considered)

• Familiarity with Workato or similar integration platforms

• Experience with AP automation tools (Zone preferred) and warehouse management systems (RF-SMART preferred)

• Understanding of SOX and GxP compliance requirements in an IT or systems context

• NetSuite Administrator or SuiteFoundation certification is preferred

• Experience with scripting (SuiteScript JavaScript) or integration logic is preferred

• Background in supporting validated systems in a life sciences or regulated environment is preferred

In return we offer you:

• Full and comprehensive benefit program including an Employee Stock Purchase Program and 401(k) matching.

• Opportunities to grow in a culture that prioritizes learning development and progression through in-house programs and tuition reimbursement.

• A collaborative innovative team that works as one to amplify your impacton your career the work you do and patients lives.

The most likely base pay range for this position is $116K - $162K per year. Several factors such as experience tenure skills and particular business needs will determine an individuals exact level of compensation. Base salary is only one element of employee compensation at Halozyme. Total compensation could include bonuses sales incentives and equity awards.

Halozyme Inc. is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race color religion sex sexual orientation gender identity national origin age protected veteran or disabled status or genetic information.

Accessibility and Reasonable Accommodations:

Halozyme is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you need assistance or accommodation due to a disability contact Human Resources at .

To view all our open positions please visit our career page. Additionally our benefit offerings can be found here.