GTM Onboarding & Readiness Manager
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Job Location:
San Francisco, CA - USA
Yearly Salary:
$ 110000 - 170000
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
About Glean:
Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industrys most advanced enterprise search has evolved into a full-scale Work AI ecosystem powering intelligent Search an AI Assistant and scalable AI agents on one secure open platform. With over 100 enterprise SaaS connectors flexible LLM choice and robust APIs Glean gives organizations the infrastructure to govern scale and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
At its core Glean is redefining how enterprises find use and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people content and activity delivering deeply personalized context-aware responses for every employee. This foundation powers Gleans agentic capabilities - AI agents that automate real work across teams by accessing the industrys broadest range of data: enterprise and world structured and unstructured historical and real-time. The result: measurable business impact through faster onboarding hours of productivity gained each week and smarter safer decisions at every level.Recognized by Fast Company as one of the Worlds Most Innovative Companies (Top 10 2025) by CNBCs Disruptor 50 Bloombergs AI Startups to Watch (2026) Forbes AI 50 and Gartners Tech Innovators in Agentic AI Glean continues to accelerate its global impact. With customers across 50 industries and 1000 employees in more than 25 countries were helping the worlds largest organizations make every employee AI-fluent and turning the superintelligent enterprise from concept into reality.
If youre excited to shape how the world works youll help build systems used daily across Microsoft Teams Zoom ServiceNow Zendesk GitHub and many more - deeply embedded where people get things done. Youll ship agentic capabilities on an open extensible stack with the craft and care required for enterprise trust as we bring Work AI to every employee in every company.About the Role:
Glean is seeking a GTM Onboarding & Readiness Manager to own and uplevel ourGTM onboarding program (GleanGOES) across roles and regions. This person will lead Gleans modern AIforward onboarding experience that ramps new hires across pre-sales sales and post-sales to productivity quickly and predictably.You will be responsible for managing a cohesive role and segmentbased onboarding journey from Day 1 through full ramp. Youll partner cross-functionally to ensure new hires are not just certified on knowledge but are conversationready executionready and AIempowered. This role requires a blend of instructional design deep GTM experience (beyond just AE) and strategic program ownership as well as a strong bias and ability toward using AI to scale learning executing coaching and content.
You will:
- Own GTM onboarding and role-based readiness
- Own a rolebased onboarding and readiness framework for across GTM roles from Day 1 through full ramp.
- Define clear competency models by role (e.g. discovery demo value articulation renewal/expansion motions technical validation stakeholder management).
- Uplevel a cohesive onboarding journey that blends live sessions selfpaced content peer learning shadowing certifications and quarterly in-person workshops into a single impactful newhire experience.
- Outline and track clear expectations and success metrics by role.
- Build AIforward scalable learning and readiness experiences
- Prioritize a Glean-on-Glean onboarding experience (e.g. AIassisted practice simulations deal reviews content retrieval) so new hires learn the Glean way of working with AI from day one.
- Create repeatable modular enablement assets that can be easily updated and discovered and are optimized for AI retrieval and usage.
- Partner with GTM leaders across the customer journey
- Align onboarding to team motions metrics and customer lifecycle responsibilities.
- Ensure onboarding reflects our current product positioning and revenue priorities and that new hires can tell a consistent valuedriven story.
- Drive datadriven readiness and continuous improvement
- Own onboarding KPIs (e.g. timetofirstmeeting timetofirstdeal/renewal pipeline creation leading indicator behaviors competency assessment scores).
- Manage feedback loops with new hires managers and stakeholders to continuously improve and iterate.
- Deliver engaging training and readiness certifications
- Facilitate (or enable others to facilitate) highimpact live sessions practical workshops deal/practice reviews and roleplays for GTM new hires across roles.
- Design and run certifications that validate realworld performance.
- Equip managers to reinforce onboarding in their 1:1s pipeline reviews and team meetings.
- Operate as a builder and program owner
- Manage multiple onboarding cohorts and readiness workstreams simultaneously while maintaining high quality and attention to detail.
About you:
- 7 years combined experience across GTM enablement onboarding sales or technical GTM roles with at least 3 years owning or heavily shaping onboarding programs.
- Direct experience working with or supporting multiple GTM roles and comfort designing for different responsibilities across the customer lifecycle.
- Demonstrated ability to architect and run endtoend onboarding and readiness programs including curriculum design delivery measurement and iteration.
- Handson experience using AI tools in GTM workflows
- Excellent facilitation and communication skills with the ability to engage both newtorole hires and seasoned senior individual contributors.
- Strong project and program management skills; able to orchestrate crossfunctional stakeholders manage timelines and deliver reliably.
- Motivated by working in a fastpaced highgrowth highly collaborative environment; scrappy creative and energized by building.
Location:
- This role is hybrid (2-3 days a week in our SF Bay Area offices)
Compensation & Benefits:
The standard base salary range for this position is $110000-$170000 annually. Compensation offered will be determined by factors such as location level job-related knowledge skills and experience. Certain roles may be eligible for variable compensation equity and benefits.
We offer a comprehensive benefits package including competitive compensation Medical Vision and Dental coverage generous time-off policy and the opportunity to contribute to your 401k plan to support your long-term goals. When you join youll receive a home office improvement stipend as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events and provide healthy lunches daily to keep you fueled and focused.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. Were committed to an inclusive and diverse company. We do not discriminate based on gender ethnicity sexual orientation religion civil or family status age disability or race.
#LI-REMOTE
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
Glean was created to deliver healthy and fresh foods - made directly from fruits and vegetables - into your hands! Sweet Potato Flour & Pumpkin Flour now available. Our team is made up of a handful of passionate people who have worked in food and agriculture most of their careers - ... View more
