Market Insight Sr. Advisor Evernorth
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Job Location:
Bloomfield, CT - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Candidates who reside within 50 miles of the following locations may be asked to work in person: Bloomfield CT Chattanooga TN Denver CO St Louis MO or Scottsdale AZ.
Position Summary:
We are seeking a highly skilled and analytical Market Researcher to lead initiatives focused on understanding and improving the experience of healthcare providers within our provider network with an additional focus on opportunities to partner with medical societies key medical groups government and non-governmental agencies.
This role will design and execute qualitative and quantitative research studiesincluding surveys interviews and focus groupsto gather actionable insights that inform strategic decisions and enhance provider satisfaction.
Key Responsibilities:
Research Design & Execution
- Develop and implement comprehensive research plans to assess provider experience.
- Design distribute and analyze surveys targeting physicians clinics and healthcare systems.
- Conduct in-depth interviews and facilitate focus groups with providers to explore pain points and opportunities for improvement.
Data Analysis & Reporting
- Analyze qualitative and quantitative data to identify trends root causes and actionable insights.
- Synthesize findings into clear compelling reports and presentations for the board and other key internal stakeholders.
Stakeholder Collaboration
- Partner with cross-functional teams including Provider Relations Operations Product and Customer Experience to align research with business goals.
- Present findings and recommendations to senior leadership to drive strategic initiatives.
Continuous Improvement
- Maintain a pulse on industry best practices and emerging methodologies in provider experience research.
- Recommend and implement improvements to research tools processes and technologies.
Qualifications:
- Bachelors degree or higher strongly preferred or equivalent work experience required.
- 5 years of experience in applied research preferably in healthcare or insurance required.
- Proven expertise in survey design qualitative interviewing and data analysis.
- Proficiency with tools such as Verint Qualtrics SurveyMonkey or similar required.
- Strong communication and storytelling skills with the ability to translate complex data into actionable insights required.
- Experience working with healthcare providers or within a payer organization is highly desirable.
Preferred Skills:
- Experience with journey mapping or service design.
- Experience with project management process and tools like Wrike MS Project or similar.
If you will be working at home occasionally or permanently the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position we anticipate offering an annual salary of 117800 - 196400 USD / yearly depending on relevant factors including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group youll enjoy a comprehensive range of benefits with a focus on supporting your whole health. Starting on day one of your employment youll be offered several health-related benefits including medical vision dental and well-being and behavioral health programs. We also offer 401(k) company paid life insurance tuition reimbursement a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs click here.
About The Cigna Group
Doing something meaningful starts with a simple decision a commitment to changing lives. At The Cigna Group were dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services we are committed to enhancing the lives of our clients customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
Required Experience:
Senior IC
Key Skills
- Qualtrics
- Marketing
- Quantitative Research
- Spss
- R
- Data Visualization
- Tableau
- Research Experience
- Retail Link
- Survey Design
- Market Research
- Analytics
About Company
Cigna Healthcare offers health insurance plans such as medical and dental to individuals and employers, international health insurance, and Medicare coverage.
