Field Representative II
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Job Location:
Portland, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Field Representative II
Location: Portland OR 97204 (Onsite)
Schedule: Monday-Friday 7:00 AM - 4:00 PM
Pay Rate: $21.00/hour
Job Summary:
Ricoh is seeking a Field Representative II - MS Onsite Technical Support to support daily print mailroom and production operations at a client site. This role involves operating high-end print and inserter equipment mail processing quality control and general onsite support. The ideal candidate is self-driven reliable and a team player who can work efficiently in a fast-paced production environment.
This is a temp-to-hire opportunity with free parking available once working.
Key Responsibilities:
- Sort incoming and outgoing mail
- Perform envelope stuffing and operate inserter machines daily
- Operate copiers printers bindery and fulfillment equipment
- Prepare inspect assemble and quality-check print and mail projects
- Meet deadlines while maintaining high-quality error-free output
- Operate and calibrate office and high-end print equipment
- Clear paper jams refill toner replace machine oil and perform basic maintenance
- Troubleshoot basic hardware and software issues
- Transfer electronic files from the network to print equipment
- Monitor machine performance and report issues using machine codes
- Maintain inventory of supplies and equipment parts
- Deliver excellent customer service to onsite clients
- Support conference rooms AV services and convenience copier fleets as needed
- Maintain a clean organized and professional work area
- Follow Ricoh Service Excellence performance standards
- Accurately complete required reports and documentation
- Frequent standing and walking; fast-paced movement around machinery
- Regular lifting up to 30 lbs; occasional lifting up to 70 lbs (paper cases)
- Moderate dexterity and hand-eye coordination required
- Office and production environment with normal noise levels
Required Qualifications:
- High school diploma or equivalent
- Minimum 3 years of related experience (5 years preferred)
- Experience in print production mailroom operations or technical equipment support
- Strong customer service skills
- Good organizational and time-management abilities
- Comfortable working with inserter and print production machines
Skills:
- Customer Service
- Print Production
- Printing & Finishing Operations
- Equipment Troubleshooting
- Quality Control
Required Skills:
customer servicePrint Productionprintingmailroom
Key Skills
- Time Management
- Customer Service
- Organizational skills
- Communication skills
- Computer Operation
- Computer Skills
- Data Collection
- Field Service
- Military Experience
- Accounting
- Merchandising
- Automotive Service
