Performance Improvement Coordinator I AHN

Major Responsibilities:

• Proficiently facilitates performance improvement efforts and coaches others in the development of performance improvement initiatives.

• Maintains competence in applicable licensure certification accreditation and other regulatory body requirements.

• Coordinates department and facility Quality Management System (QMS) Oversight Committee meetings analyzes trends of performance metrics/business unit level dashboards identifies opportunities for improvement develops and maintains management actions plans measures success of these action plans creates the records and follow-up metrics for each meeting and activity; reassesses approach to maximize success.

• Provides consultation to teammates and leadership in areas of quality compliance accreditation and safety.

• Facilitates assessments develops implements and evaluates corrective actions plans based on past surveys and internal audits activities.

• Develops strategies for improvement that include consideration for leading practice research best practices and standard of care and shares implementation results across the organization.

• Utilizes facilitation skills data analysis and statistical process control to effect improvement in quality and clinical outcome.

• Consults with and trains staff to implement monitoring and measurement tools and data analysis techniques.

• Provides education and training on performance improvement and patient safety.

• Demonstrates knowledge of the principles of growth and development and possesses that ability to respond to age specific issues and data reflective of the patients status.

• Knowledge of and supports population specific databases to drive improvement in outcomes. (i.e. VON Peds. NSQIP etc.).

• Supports other projects and initiatives as assigned.

Licensure Registration and/or Certification Required:

Certification in Healthcare Quality Patient Safety or related Accreditation entity recommended.

Education Required:

Bachelors degree in Nursing or healthcare related field required; Masters degree strongly preferred

Experience Required:

Four (4) to Six (6) years experience in healthcare or directly related field and two (2) to four (4) years leadership experience preferred. Intermediate to advanced computer skills with demonstration of skill and competence in use of all Microsoft Office applications preferred.
Previous experience or knowledge of improvement science.

Knowledge Skills & Abilities Required:

NA

Physical Requirements and Working Conditions:

• Works in an office environment which requires walking standing and long periods of sitting and computer use.

• Occasionally requires carrying up to twenty-five (25) pounds of materials (files projectors laptop etc.).

• Travels to AHN Facilities in personal vehicle as needed.

• Must have a current Ga. Drivers License.

• Requires the ability to work rapidly and accurately under pressure to work in a safe and effective manner and to handle different issues and priorities simultaneously.

• Can clearly communicate verbally in person and in writing with patients families agencies and the healthcare team.

• Must possess a strong sense of urgency and make sound decision within limited time element.

• Carries out responsibilities in a professional manner always as well as possesses ability to work cooperatively and effectively with other teammates on an individual and team basis.

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