Salesforce Administrator

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profile Job Location:

London - UK

profile Monthly Salary: £ 52400 - 69000
Posted on: 15 hours ago
Vacancies: 1 Vacancy

Job Summary

Job title: Salesforce Administrator
Division:Data Technology & Innovation
Department:Technology

  • Salary:National (Edinburgh and Leeds) ranging from52400 to 69000 andLondon from57700 to75000 (salary offered will be based on skills and experience)

  • This role is graded as:Senior Associate - Regulatory

About the FCA and team

We regulate financial services firms in the UK to keep financial markets fair thriving and effective. By joining us youll play a key part in protecting consumers and contributing to economic growth

The Data Technology and Innovation (DTI) division enables the FCA to be a digital-first data-led smart regulator by delivering a secure agile and cost-effective technology and data ecosystem that promotes better decisions transparency and operational efficiency. Sitting within DTI the Core Technology team is the FCAs digital backbone delivering secure scalable and resilient infrastructure for regulatory excellence.

Role responsibilities

  • Shape and enhance key SaaS platforms like Jira Atamis Adaptive Work and more helping to build smarter smoother digital experiences

  • Design and evolve workflows and new features in an Agile/Scrum environment where your insights genuinely contribute to improvement

  • Manage the delivery of product enhancements from configuration and integrations to upgrades ensuring systems stay reliable and futureready

  • Analyse complex issues as part of second- and third-line support collaborating closely with experienced vendor teams

  • Contribute to core service management processes across ERP products keeping change incident and request workflows running effectively

  • Join a tightknit DevOps team where knowledgesharing practical learning and continuous growth are part of everyday life

Skillsrequired

Minimum:

  • Extensive experience in system administration across SaaS or enterprise platforms including configuring workflows troubleshooting issues and delivering enhancements using tools such as Jira or Salesforce (Atamis)

  • Demonstrated experience working in Agile environments managing product backlogs gathering requirements with stakeholders supporting UAT and contributing to full changedeployment cycles

  • Prior experience applying IT Service Management (ITIL) practices resolving incidents executing change processes and producing datadriven reporting and analysis using advanced Excel skills

Essential:

  • Demonstrated capabilities in problem-solving organisation and attention to detail allowing for precise work clear documentation and effective handling of competing priorities

  • Ability to communicate clearly and effectively ensuring information is understood and enabling effective crossteam collaboration

  • Experience with system integrations such as APIs alongside knowledge of project management practices quality assurance and assessing change impacts

  • Ability to plan effectively manage your own workload and build trustworthy working relationships with Agile delivery certifications considered highly desirable

Benefits

  • 25days annual leave plus bank holidays

  • Hybrid model where employees work a minimum of 40% in the office each month (expectation of50% for senior leaders). Changing from September toa minimum of 50% in the office each month (expectation of60% for Directors andExecutive Directors) Non-contributory pension (812% depending on age) and life assurance at eight times your salary

  • Private healthcare with Bupa income protection and 24/7 Employee Assistance

  • 35 hours of paid volunteering annually

  • A flexible benefits scheme designed around your lifestyle

For a full list of our benefits and our recruitment process as a whole visitour benefits page.

Our values and culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: onethatsfree from discrimination and bias celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation one that makes better decisions drives innovation and delivers better regulation.

If yourequireany adjustments due to a disability or condition your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs including options like part-time and job sharing where applicable.

Disability confident: our hiring approach

Were proud to be aDisability Confident Employer and therefore people or individuals with disabilities and long-term conditions who best meet theminimumcriteria for a role will go through to the next stage of the recruitment cases of high applicationvolumes wemay progress applicants whose experience most closely matches the roles key requirements.

Useful information and timelines

Timeline:

  • Jobadvertsclose: 9th February at 11.59 PM

  • CV Review/Shortlist: 10th - 11th February

  • Interview: W/C 23rd February

  • Your Recruiter will discuss the process in detail with you during screening for the role therefore please make them aware if you are going to be unavailable for any date during this time.

SC Clearance is required for this role(SC Guidance) - you will hold or willbe requiredto obtain Security Check (SC) level vetting


Required Experience:

Unclear Seniority

Job title: Salesforce AdministratorDivision:Data Technology & InnovationDepartment:TechnologySalary:National (Edinburgh and Leeds) ranging from52400 to 69000 andLondon from57700 to75000 (salary offered will be based on skills and experience)This role is graded as:Senior Associate - RegulatoryYour re...
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Key Skills

  • Hadoop
  • Microsoft Windows Server
  • Windows
  • Apache
  • Linux
  • SAN
  • Shell Scripting
  • System Administration
  • Administrative Experience
  • Scripting
  • Oracle
  • Troubleshooting

About Company

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The Financial Conduct Authority is the conduct regulator for around 50,000 financial services firms and financial markets in the UK and the prudential supervisor for 48,000 firms

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