Project Manager (MitigationRemediation)

Ideal Restoration Inc. (Ideal) a Bay Area leader in building emergency and hazard response is looking for an experienced Project Manager to join our team.

WHO ARE YOU

• Good service matters to you. You take pride in your client service and believe that its a reflection on you your work and the organization you represent.
• You sweat the small stuff. Youve always been a details person. You live in the forest but focus on the trees. Having a consistent look and feel and the finishing touches matter. To you getting the details right is essential to a good outcome.
• Youre obsessed with organization. Youre known as someone who gets things done quickly and calmly. You can handle many responsibilities at once and you instinctively discern between whats important and whats urgent. Things dont fall through the cracks.
• Youre a hungry learner. You enjoy constantly taking in new information and solving problems. You are committed to continuous learning about the world and the work around you. You love feedback.
• You thrive in an entrepreneurial environment. Youre resourceful and at ease with ambiguity and rapid change. You possess a positive can-do attitude and are adept at identifying creative solutions that turn challenges into opportunities. You can handle multiple responsibilities in a stressful environment and youre rigorous about prioritization. You enjoy working collaboratively but are also able to get things done on your own.

WHO ARE WE

We are Ideal Restoration and we save the spaces that shelter teach heal and change the world. We offer a range of emergency and environmental services designed specifically for commercial public facility and multi-family housing managers. From the moment Ideal is engaged we take control of the situation. We quickly and effectively resolve issues and ensure the health and safety of building occupants. We have a strong orientation towards client success were always focused on minimizing costs risks and the impact on building operations and people.

With our headquarters in San Francisco were geographically positioned to respond within 90 minutes or less to every call we receive. Ideal is proud to be a Womens Business Enterprise and San Francisco Local Business Enterprise.

WHATS THE JOB

• Youll manage projects from start to finish. Starting with inspections and estimates youll guide project stakeholders through recommendations to quickly develop scope timelines and expectations for their projects - even when they are complex multi-hazard situations. Youll visit your job sites ensure work is being performed correctly safely and in compliance with regulatory agencies (like BAAQMD CDPH OSHA etc.) - especially when the projects involve hazardous materials such as lead asbestos or biological materials.

• Youll communicate with clients daily. Keeping clients informed of our teams progress and needs as well as deftly navigating through any issues that arise is a daily task. Starting with the contract and ending with final payment whether by phone text email or in person your proactive communication differentiates you and the Ideal team as the leaders we are.

• Youll direct and lead our technician crews. Setting and confirming a scope with our lead technicians is only the beginning as youll check-in daily to ensure they are on track and support them to do their best work. Youll also be responsible for providing feedback to the team - positive and constructive - on a daily basis to ensure their growth and ensure excellent outcomes.

• Youll manage approved subcontractors and materials needs. From equipment rental temporary labor and partnering and coordinating with other contractors and our clients industrial hygienists youll ensure you have what you need to get every job done right.
• Youll serve on the Emergency Response Team. Building emergencies dont just happen during business hours - losses come in at all hours of the day every day of the week including holidays. Youll be on a rotating schedule with the rest of the team so that we may respond to our clients after-hours needs
• Youll partner with your teammates every day. Working closely with your fellow Project Managers youll leverage the support of the teams Project Coordinator to set schedules keep projects on track ensure complete and accurate documentation and to prioritize crews as new work comes in. Youll also collaborate with our business development team to help win new clients and represent Ideal as well as to collect post-project feedback from clients.
• Youll deliver accurate invoices and support collection efforts. Youll review your teams job logs daily to ensure accuracy and once the project is done youll partner with the accounting team to send out timely invoices and will help make sure we get paid. As needed you will also confidently communicate with any stakeholders (such as insurance adjusters or consultants) to resolve outstanding billing issues or questions.

WHAT ARE WE LOOKING FOR

• Six years of position-related experience preferably in the restoration industry.
• Proficient with productivity software (Google Workspace) and job management software applications (e.g. Xactimate Capabuild Hubspot etc.). Very comfortable utilizing technology on a daily basis to complete work.
• Skilled and professional oral and written communicator in all types of situations with all stakeholders. Bilingual in English/Spanish a big plus.
• Strong drive as an individual contributor and supports a strong team by cultivating positive professional working relationships with all team members. Possesses a team-first mentality.
• High School Diploma or GED required; college or advanced degree a plus.
• Proficient technical skills experience and certification in the areas of service the company provides.
• Possess a valid California Drivers license with a minimum of three years driving experience - must have a satisfactory driving record with no DUIs and be insurable under normal insurance rates

CERTIFICATIONS & EXPERIENCE

• Required:
• Deep understanding of ANSI/llCRC S500 S520 and industry standards and best practices to properly mitigate environmental damage from structures and buildings safely and effectively
• Knowledge of and ability to apply OSHA Cal/OSHA safety state and federal industry standards
• Water Restoration Technician (WRT) Certification or Applied Structural Drying (ASD) or similar certification or ability to show that knowledge with or without the certifications.
• Nice to Have:
• Applied Microbial Remediation Technician (AMRT) Training
• CDPH Lead Supervisor Certification
• OSHA 30 Certification
• Applied Structural Drying (ASD) Training
• Commercial Drying Specialist (CDS) Training (IICRC)
• HAZWOPER 40
• Will Provide If Needed:
• OSHA 10 Certification
• Asbestos Supervisor Certification
• Lead Worker and/or RRP Certification
• Infection Control Risk Assessment (ICRA) Training

PHYSICAL REQUIREMENTS

These requirements are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation:

• Able to stand bend kneel reach stoop and occasionally lift and carry up to 30 lbs.
• Constantly operate a computer (including typing reading)
• Frequently remain in a stationary position for extended periods of time
• Constantly communicate in-person virtually and from a range of distances
• Able to drive and have access to reliable transportation to get to the corporate offices.

BENEFITS & COMPENSATION

• Annual starting base salary of $80000-$90000 (DOE) commission on every project
• Generous medical dental and 401k other ancillary benefits available for employees and their dependents. Ideal covers 90% of employee and 25% of dependent medical insurance premiums.

WORK LOCATION

The San Francisco Bay Area

Required Experience:

IC