Sales and Operations Executive

Lagos - Nigeria

Monthly Salary: NGN 150000 - 150000

Experience Required: 1-3years

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

The Sales & Operations executive provides administrative analytical and operational support to the sales and operations department. This role is essential in driving sales efficiency managing business operations project management ensuring smooth order processing supporting customer engagement customer service vendor management and contributing to business growth through data analysis and cross-functional collaboration.

Responsibilities:

potential leads researching prospects and assisting with lead generation activities.

2. Assist with the preparation and delivery of sales presentations proposals and contracts.

3. Collaborate with the operations team to ensure efficient order processing by sending quotes/invoices and fulfillment of customer orders.

4. Help analyze sales data and market trends to identify opportunities for business growth and improvement.

5. Provide administrative support including maintaining sales and customer databases organizing documents and scheduling meetings.

6. Assist in the development and implementation of sales and marketing strategies to promote our products or services.

7. Support customer inquiries and provide exceptional customer service through various communication channels.

8. Work closely with cross-functional teams to streamline processes and improve overall operational efficiency.

9. Participate in team meetings training sessions and other company events to enhance your professional development and understanding of our business operations

10. Manage vendor/partner relationships.

11. Undertake ad-hoc projects and assignments as assigned.

Requirements

Bachelors degree in Business Administration Marketing Information Systems or a related field.
Prior experience in a sales support operations CRM or customer success role is an advantage.
Familiarity with Zoho applications and Pricing such as Zoho CRM Zoho Books or Zoho Campaigns is highly desirable.
Strong understanding of CRM processes sales pipelines and customer lifecycle management.
Ability to generate update and manage leads contacts deals and reports within Zoho CRM.
Excellent organizational and documentation skills with attention to detail.
Strong communication skills to support customers and internal teams across multiple channels (email phone chat).
Ability to work collaboratively with sales operations and technical teams to optimize Zoho-based workflows.

Benefits