Lead Engagement & Admin VA

Manila - Philippines

Monthly Salary: Not Disclosed

Experience Required: 1-3years

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

We are seeking a reliable and results-driven Warm Leads Calling Agent to support English-speaking clients in the construction and home improvement industries. This role focuses on outbound calling lead qualification and appointment setting ensuring consistent follow-ups and accurate tracking of all lead activity.

The ideal candidate is comfortable making high-volume calls follows structured scripts and maintains a professional and engaging phone presence while supporting sales teams through effective lead management.

Key Responsibilities

Conduct outbound calls to homeowners in English-speaking markets

Follow provided scripts to introduce services and engage prospects

Qualify warm leads and schedule appointments for sales teams

Maintain accurate records of calls outcomes and follow-ups

Track and manage leads across CRM systems and internal tools

Re-engage older lead databases to identify warm opportunities

Support meeting coordination rebooking and follow-up efforts

Provide professional and courteous customer service on all calls

Requirements

Fluency in spoken and written English

Experience in outbound calling appointment setting or customer service

Ability to handle high call volumes daily

Proficiency with CRM systems and multiple communication platforms

Strong organizational skills and attention to detail

Ability to manage follow-ups and lead pipelines independently

Availability to work Pacific Standard Time (8:00 AM 5:00 PM)

Benefits

Remote work

Full-time long-term role

Required Skills:

Requirements Proven experience as a Virtual Assistant Customer Support Specialist or Project Coordinator Strong written and verbal English communication skills Comfortable making and receiving client calls Excellent organizational skills and attention to detail Tech-savvy and adaptable; able to learn new tools quickly Familiarity with Monday CRM or similar project management tools (preferred) Previous experience with US-based clients (preferred)