Operations Assistant, Tradeshows, Fairs and Exhibitions

Ready to turn your passion into a career Do you dream of working in a dynamic and fast-paced logistics environment supporting major events in sports music automotive fine art and film Want the chance to collaborate with some of the biggest names in entertainment media and luxury Look no further! Were looking for talented and passionate individuals like you to join our logistics team.

Rock-it Cargo a division of The Rock-It Company brings iconic moments to the world. Were proud to enable the worlds moments in live events across live touring sports & broadcasting film & tv and experiential events. Rock-it Cargo operates seamlessly around the globe bringing life-changing experiences to millions of people every year.

At our company we believe that our people are our greatest asset. As a Rock- Company Operations AssistantTradeshows Fairs and Exhibitions you will play a crucial role in an environment where our employees excel and feel valued. Join us in creating unforgettable experiences and driving success in a fast-paced exciting industry. Apply today and be a part of a team that values teamwork innovation diversity and excellence.

This Operations Assistant Tradeshows Fairs and Exhibitions is responsible for selling coordinating executing and billing time sensitive logistics for US and Canadian exhibitors participating in tradeshows fairs and exhibitions around the world.

Location: Los Angeles (open to discuss other Rock-It Cargo home offices) with travel to trade shows both domestically and internationally as needed.

Key Responsibilities:

To provide marketing and sales support for the Fairs & Events team with tasks as follows but not limited to;

• Data mining for exhibitor and event information (foreign and domestic) for trade shows exhibitions and events (foreign and domestic).
• Sorting of exhibitor lists when provided for shows where we have recommended or official status or shows that we are targeting.
• Sending exhibitor information to our foreign agents and offices so that they can sell our services on domestic shows. Subsequently following up on those leads.
• Direct email marketing to foreign exhibitors attending USA shows to encourage them to use the services of Rock-it Cargo. Also calling Canadian and select US exhibitors to gauge their interest in our services.
• Using the prior years or related show results to follow-up with those customers about using our services again for the next edition of that event or any other events that the customer participates in.
• Email and phone calls to USA and Canadian exhibitors attending shows outside of the USA to generate quote requests that would be handled by Operations personnel.
• Assisting the Director of Fairs & Exhibitions with staying on top of show organizers to confirm appointments and receipt of exhibitor lists etc.
• In conjunction with the marketing team overseeing the preparation show guidelines / instructions so that they can be sent to agents offices and show organizers
• Keeping track of agent / office feedback in regards to exhibitor lists sent and providing that information to operations.
• Compiling reaching out to and following up on contacts and leads for industry events including but not limited to IELA IAEE ExhibitorLive and any other industry events we participate in.
• Working closely with the Director of F & E to ensure we are maximizing our opportunities.
• Any other work tasks as directed or needed

Qualifications:

• Familiarity and experience with typical sales and marketings processes including prospecting lead generation and data mining.
• Basic computer skills including MS Word Excel Slack Outlook etc. High volume data entry is required.
• Prior telemarketing or retail experience a plus.
• Process-oriented with a mindset for continuous improvement.
• Excellent customer service & client relationship management skills.
• Pro-active and aggressive communications skills via phone and e-mail with both international and domestic agents exhibitors and other participants in tradeshows fairs and exhibitions.

What The Rock-It Company Will Offer You:

A growing logistics platform within the entertainment and luxury import/export logistics industry providing unrivaled experience and expertise for live events touring sports luxury auto and art freight forwarding. Our teams serve as the premier freight forwarders handling some of the worlds biggest concerts festivals and sporting events for many high-profile clients across the music & sports industries to make the greatest shows and events possible across the world.

Work with some of the most well-known and successful companies in the world. Your work will make an impact and be appreciated by others.

Benefits & Perks That Rock!

• Recharge & Reset: Enjoy a generous PTO package with 18 vacation days 2 floating holidays 7 sick days and 11 paid holidays annually. We know work-life balance is key.
• Your Health Our Priority: Comprehensive medical dental and vision plans are just the start. Get employer contributions to your HSA if you choose a high-deductible health plan plus access to convenient telemedicine throughMDLiveand mental health support through our Employee Assistance Program.
• Financially Fit: Secure your future with our 401(k) match and comprehensive employer-funded insurance (Basic Life AD&D Short-Term Disability and Long-Term Disability).
• Family Matters: Welcoming a new addition We offer generous paid parental leave for all parents.
• Perks with a Purpose: Grow professionally with Continuing Education Reimbursement give back with Charitable Donation Matching and even snag free tickets to client events (when available)!
• Culture Club: We love to celebrate! Join us for regular company events like birthday lunches sports outings volunteer opportunities and more.
• Optional Add-Ons: Customize your benefits with supplemental insurance (accident critical illness hospital indemnity) and pet insurance through MetLife.
• Sweet Savings: Score potential discounts on home and auto insurance through Farmers Insurance.

The Rock-It Company is committed to the inclusion of all qualified individuals. As part of this commitment Rock-It will ensure that persons with disabilities are provided with reasonable accommodation for the hiring process. If reasonable accommodation is needed please contact. Rock-It provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to legally protected characteristics under applicable federal state or local law pertaining to the employees state of employment.