Deal Desk Analyst

HubSpots Sales Operations Team is on a mission to change the way companies do business from the inside out. Were looking for an analyst to help build out a Deal Desk function. This role will help develop and implement customised commercial SaaS offerings to help meet the needs of HubSpots upmarket customers and sales addition this role will be a key point of contract for renewal contract negotiations particularly with our strategic customers.

In this role youll get to:

• Create customised SaaS contractual offerings for use at scale for HubSpots upmarket customers
• Earn trusted advisor status to the sales team collaborating on pricing product and commercial terms for non-standard transactions
• Act as a liaison for sellers between multiple groups (ie sales ops finance product sales leadership legal) to help facilitate deal closures
• Implement existing deal and approval processes that support a high velocity sales motion

We are looking for someone who:

• Has 2-4 years of experience in a Deal Desk Order Management Finance or Sales Operations role
• Has high emotional intelligence - you have genuine empathy for others and maximise your impact through understanding the motivations of your team and adapting your communication accordingly. You leverage relationship and rapport-building skills to assist and help drive desired outcomes
• Has exceptional attention to detail and prioritisation skills
• Ability to provide input across multiple projects and initiatives to scale the function simultaneously
• Is accountable - you have honest transparent and authentic communications with your colleagues regardless of personal ramifications
• Is resourceful - you can navigate ambiguous problems with thoughtful and calculated solutions
• Has the ability to build trust and become a true business partner to our sales team on both strategic and operational challenges
• Has worked with GTM organisations and understands and has empathy for sellers
• Is passionate about operational excellence
• Has experience with supporting complex contract renewals.

Even better if you have:

• System Enhancement / Process Improvement experience
• Experience in a customer-facing Deal Desk / Revenue Ops role
• Experience in partnering closely with cross-functional stakeholders: legal finance product and operations
• Additional Languages: French / German / Spanish