Customer Service Advisor #jobs
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Job Location:
Monthly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Join Capita Ireland as a Customer Service Advisor OfficeBased in Clonakilty
Are you passionate about delivering excellent customer service and eager to grow your career in a supportive teamfocused environment
Capita Ireland is currently recruiting a PartTime Customer Service Advisor to join our friendly and dedicated team at our Clonakilty office.
Location: West Cork Business and Technology Park Co. Cork P85 YH98
Working Hours: Two days per week on rotation MondayFriday between 8:30 AM 4:00 PM plus one weekend per month
Start Date: 16 February 2026
Job title:
Customer Service Advisor #jobsJob Description:
What youll be doing:
- Handle a high number of customer queries via telephone.
- Answer all queries in a positive manner ensuring you give a positive image and great first impression to all contacts
- Ensure day-to-day service delivery targets are met dealing with all queries and requests in a timely professional and consistent manner
- Build sustainable relationships of trust with customers team members and clients through open and interactive communication
- Use multiple systems to navigate each customer account & accurately record all contact interactions on systems in line with expected process
What were looking for:
- Previous experience working in similar environment
- Strong communication skills and the ability to build rapport with all callers
- Having excellent organisational skills
- Having the ability to work to stringent customer service SLAs and KPIs
- Demonstrating confidence and the ability to communicate clearly and effectively
- Showing excellent PC (including the Microsoft suite most notably Excel) and data entry skills
- Bringing a proactive attitude with the ability and ambition to develop role in the future
Whats in it for you
Youll have the opportunity to join a dedicated team of customer service professionals who take pride in all they do and put the needs of customers at the heart of everything they do. Youll join a team where successes are celebrated and your ideas are heard. There are opportunities within Capita Ireland to develop your skills and progress your career.
- 10 30120 per annum
- 22 days annual leave
- access to Wrkit giving you access to lifestyle savings & discounts
- cost of eyecare vouchers for eye examinations and money towards glasses if required
- access to Capita pension scheme
- access to Employee Assistance Programme
- life Assurance Benefit
- cycle2work plenty more
What we hope youll do next:
Choose Apply now to fill out our short application and complete our assessment process so that we can find out more about you.
Location:
ClonakiltyIrelandTime Type:
Part timeContract Type:
PermanentRequired Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
We help millions of people each day with digitally-enabled solutions to transform and simplify the connections between government & citizens, businesses & customers.
