Logistics and Transportation Specialist

Job Title

Job Description

This role will oversee day-to-day operations across warehousing domestic distribution and international trade. You will lead a high-performing team to ensure 100% inventory accuracy and seamless e-commerce / Q-commerce fulfillment while managing 3PL partnerships and leveraging advanced analytics to drive cost efficiencies.

Location:Gurgaon/Bangalore

Key Responsibilities

• Warehousing & Inventory Control:

  • Coordinate with 3P for managing the inventory in different warehouses pan India and both inbound & outbound capacities on ground.

  • Enforce rigorousInventory Controls including daily cycle counts wall-to-wall and full-scale audits aiming for 100% location accuracy.

  • Optimize warehouse layout and storage systems to improve workflow and space utilization.

• Distribution & Logistics Management:

  • Coordinate domestic distribution and final-mile delivery schedules.

  • OverseeImport/Exportdocumentation and compliance with international trade regulations to ensure timely border crossings.

  • Manage3PL (Third-Party Logistics)partners monitoring their performance against contractual SLAs and KPIs.

• E-commerce & Quick commerce Operations:

  • Manage multi-channel fulfillment workflows ensuring high speed and accuracy for online orders.

  • OverseeReverse Logistics(returns) to maximize recovery value and maintain customer satisfaction.

  • Manage customer claims on deliveries and timely closing the cases for account settlement.

• Analytics & Reporting:

  • UtilizePower BIandAdvanced Excelto create interactive dashboards for real-time monitoring of supply chain KPIs.

  • Analyze operational data to identify bottlenecks and implement process improvements (Lean/Six Sigma).

  • For order to delivery process conduct timely Failure Mode analysis to identify potential risks and prepare plans for mitigation

• Stakeholder & Team Management:

  • Act as the primary point of contact for internal stakeholders (Procurement Sales Finance) and external vendors.

  • Supervise coach and train warehouse staff; manage labor schedules based on projected order volumes.

  • Visit 3P warehouses regularly for facility audit and hygiene check.

Qualifications & Skills

• Education:MBA in supply chain management Logistics or Business from tier-2/3 colleges.

• Experience:5-8 years in warehouse/distribution management ideally in a fast-paced 3PL or e-commerce environment.

• Technical Proficiency:

  • Expertise inMicrosoft Excel(VLOOKUPs Pivot Tables Macros) andPowerBI.

  • Hands-on experience withWarehouse Management Systems (WMS)and ERPs (e.g. SAP Oracle).

• Core Competencies:

  • Strong negotiation and communication skills for managing vendors and 3PL relationships.

  • Proven ability to resolve quantity pricing and quality discrepancies.

  • Deep understanding of IMPEX and health and safety (OSHA) regulations.

  • Proven skillsets for managing end to end supply chain

How we work together
We believe that we are better together than apart. For our office-based teams this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the companys facilities.
Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations.
This role is an office-based role.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
If youre interested in this role and have many but not all of the experiences needed we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.