Credit & Collections Specialist

Coral Springs, FL - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Credit & Collections Specialist

JOB RESPONSIBILITIES

The Credit & Collections Specialists goal is to reduce companys receivables by monitoring customers accounts past due balances contacting them and securing payments on an ongoing basis. Collaboration across teams is critical as well as adequate communication skills. Overall: excel on internal and external customer service.

Schedule: 9am - 6pm

Essential Responsibilities include the following. Other duties and special projects may be assigned.

Weekly review of the AR Aging Report in order to execute the collection process on the assigned accounts/targets for the week.
Daily contact with customers to collect funds negotiate payments secure payments and determine if other actions are needed.
Process customer payments and resolves any potential credit card declines.
Researches and assesses if delinquent accounts should be escalated to management or should be forward to collections agency.
Reviews credit limit for and provides recommendations on those changes.
Evaluates orders on credit hold to determine if orders should be released.
Ongoing interaction with other teams that support and/or collaborate on the process of collections (Cash Application Payment Queue) and/or collaborate on payment disputes.
Research and makes decisions on finance charges and other disputed invoices within companys guidelines.
Negotiate with delinquent customers and set up adequate payment plan.
Performs account reconciliations in order to resolve unidentified deductions or cash application. issues that will ultimately result on future incoming payments and reduce of receivables.
Work with direct supervisor on escalations and communicate potential demand letters.
Provide training for new employees or processes.
Review progress of KPIs with management.
Answer inbound customer calls.
Send open items report as needed.
Sort Collections email inbox.
Assist management on ad-hoc requests.

Supervisory Responsibilities: None

QUALIFICATIONS

Required Qualifications

High school diploma
A minimum of two plus years with major business to business credit and collections experience required.
General PC applications
MS Office applications
Experience with A/R systems

Desired Qualifications

College degree in Accounting Finance or Business
Credit experienced
WDS experience is a plus

For U.S. Candidates

Compensation Range
The anticipated base salary range for this position is $25.00/hr. This represents the good-faith estimate of the compensation range at the time of posting.

Actual pay will be based on job-related factors which may include:

Geographic location
Relevant experience
Education and qualifications
Job-related skills
Internal equity considerations
Applicable minimum wage laws

This position may also be eligible for a bonus and/or commission plan subject to the terms of the applicable plan.

Benefits

Depending on eligibility and position employees and/or eligible dependents may participate in Company-sponsored benefit programs which may include:

Medical dental and vision insurance
Life and group life insurance
Voluntary supplemental life insurance
Supplemental health benefits (critical illness hospital accident)
Short- and long-term disability
Paid family leave (where applicable by state law)
401(k) plan
Tuition reimbursement
Eyewear discounts

Time-Off Benefits

Eligible U.S. employees receive the following time-off benefits (subject to Company policy and applicable state/local laws):

Paid vacation and/or sick time
Paid holidays
Birthday PTO

(Some states require front-loaded sick leave; others accrue. The Company will comply with all applicable local requirements.)

Accessibility and Accommodations

Upon request and consistent with applicable law ABB Optical will provide reasonable accommodations to individuals with disabilities during the application and hiring process.
To request an accommodation please emailand include your name and contact information so we can follow up promptly.

Equal Opportunity Employer

ABB Optical is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin protected veteran status or disability.

International Candidates

The compensation and benefits information in this posting applies to candidates hired in the United States. Candidates hired outside the United States will receive compensation and benefits aligned with their local market.

ABB031

Required Experience:

Credit & Collections SpecialistJOB RESPONSIBILITIESThe Credit & Collections Specialists goal is to reduce companys receivables by monitoring customers accounts past due balances contacting them and securing payments on an ongoing basis. Collaboration across teams is critical as well as adequate comm...