Consultant Database Administrator

Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Consultant - Database Administrator
Seeking a creatively talented Senior DBA responsible to help guide and teach other employees on the Data Services Team.
Responsibilities
Enable the team to drive and own the complete life-cycle of technical projects - from inception to deployment and maintenance. Know when to jump-in and provide leadership in an innovative and fast-paced environment.
Contribute technically to projects by taking on and completing key deliverables.
Help the team coordinate dependencies across other projects and products through active partnerships with other Engineering teams and functions.
Work with the team to ensure that tasks are completed. Take responsibility for the overall planning execution and success of complex technical projects.
People Management
The Senior Operations DBA is responsible to work with the other team members on the Data Services Team. Including:
Coaching and mentoring in day to day execution of their duties.
Guidance including technical guidance depending on their skills level.
Conducting team meetings.
KPI settings for the team and measuring against these indicators.
Helping with the recruitment selection and training of Data Services employees.
Help drive setting short and long term objectives policies and operating procedures for the Data Services team that meet the overall department goals.
Designing and implanting training plans both using external training and cross-skilling initiatives.

Diagnose Research & Resolve Support Requests
Respond to support requests made via telephone e-mail and ticketing portal to resolve technical issues
Perform troubleshooting and document steps taken within ticket
Resolve Tier 23 incident and security requests
Monitoring
Monitor system performance for all mission critical applications to identify trends and gather data
Identify recurring and potential problems
Respond to alerts and notifications
Deployments
Release management
Environment automation
Non-production environment support
Configuration management
Change management

Qualifications we seek in you!

Minimum Qualifications

While it is not necessary to have expert knowledge of every Data Services tool process and technology in the spectrum it is required to have a strong working knowledge with many of the following technologies or their commercial or open source equivalents. Broad awareness of different areas of Data Services is essential coupled with willingness to expand the knowledge.
Having good experience with Operational Database Administration for MS SQL Server
Having good experience of SQL Server 2008/2012/2014/2016
Knowledge of SQL Server beyond 2016 a plus
Experience in troubleshooting and resolving database problems.
Experience in Performance Tuning and Optimization (PTO) using native monitoring and troubleshooting tools.
Experience with backups restores and recovery models.
Knowledge of High Availability (HA) and Disaster Recovery (DR) options for MS SQL Server. Setup and maintenance for Always On / Availability Groups.
AWS database configurations to include MS SQL and RDS. Aurora is a plus.
Having good experience writing complex SQL (stored procedures triggers functions).
Experience with data modeling and design for both relational database processing and data warehouse architecture.
Strong data and business analyst skills.
Knowledge of indexes index management and statistics.
Experience working with Windows server including Active Directory and proper disk configurations.
Excellent communication and documentation skills.

Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.